Dependable Customer Service Professional experienced in problem-solving and effective communication. Contributed to team success by embracing new challenges and advancing organizational objectives with dedication. Committed to continuous learning and delivering positive results.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Soldier E-4 (Specialists)
Texas Army National Guard
01.2022 - Current
Completed basic training and AIT as a Multichannel Transmission System Operator. Did installation, operation, strapping, re-strapping, preventive maintenance check and services on communication security devices. Also created signal/radio channels for various of communication for missions and field training exercises. Enter commands and observe system functioning to verify correct operations and detect deficiencies. Collaborated closely with team members to document installation processes and repair procedures. During these team exercises and missions I have been assigned team lead and or squad lead to ensure our tasks and equipment are up and running in an orderly timely manner, and to make sure my team/squad members are up to speed on equipment and certifications. While also being in the military I also accomplished and received certifications outside of my assigned army job.
During my deployment operations related to Operation Spartan Shield involving tactical network communications and systems in the operational deployment environment. Managed SNAP systems and Cisco network switches to create, maintain, and troubleshoot connectivity of the tactical networks. Configured and maintained network hardware, identified and solved problems associated with hardware and connectivity, and conducted preventative maintenance for reliable communication and reduced downtime in the network. Sustained the network infrastructure operations, maintained the readiness of the equipment, and aided in maintaining network services for sustained mission command and information exchanges with supported units through deployed personnel. Followed all relevant network and communication security procedures and technical guidelines.
Transportation Specialists (Seasonal Work)
Dallas Market Center | 50 Hours Weekly | $3,500
06.2017 - Current
Started working at the Dallas Market Center as Directory Stocker, making sure directories and magazines were in all bins located throughout the facility. Moved to the transportation department working the curb. Assisted attendees getting on and off the shuttles. Manage bus routes and shuttles to their proper locations of hotels. Made sure all radios and sensitive were retrieved in the beginning and end of shifts from each shuttle. Also worked the luggage check.
50 Hours weekly| $3,500 one Month
Operation Lonestar (OLS)
Texas Military Department | 50 Hours | $86,400 Yearly
05.2023 - 03.2027
I did border security work on Title 8 orders in support of Operation Lone Star. We worked with state and federal partners on that. Surveillance and other security tasks kept us busy along with personnel accountability and enforcement duties.
Supported Operation Lone Star in coordination with U.S. Border Patrol and state/local law-enforcement partners, contributing to border-security operations and maintaining a consistent operational presence in support of mission requirements. Served in a trusted role within the team, assisting with the coordination and execution of daily operations while ensuring assigned personnel and equipment were prepared to accomplish mission objectives.
Directed the team for approximately one year, showcasing strong leadership skills and sound judgment while ensuring task completion with minimal supervision.
Assisted border patrol personnel with operations for border security by maintaining a military presence and executing observation and security tasks.
Certification for the Pepper Ball launcher after going through the training on safe handling and deployment. That followed the policies and rules of engagement pretty closely. Equipment readiness was another focus and sound judgment mattered when things got security focused. Detected and deterred immigrants from attempting to illegally cross the Texas border and saturated the area around them so they would turnback and cross to the legal port of entry.
During my time on mission I annotated that I had 105 detection reports of over 200 illegal immigrants that helped Border Patrol agents help find and detect immigrants to detain and or turnback to the legal port of entry of Mexico. I had also had 120 Turnback reports of over 200 illegal immigrants that me and my fellow soldiers assisted detaining immigrants and sending them back to Mexico.
In my last six months I got deputized by the Border Patrol agency in El Paso, TX to where I was actually able to ride and work side by side with the agents and follow their proper guidelines and procedure on dealing and detaining immigrants during crossing and or highway control stops and chases.
Completed all assigned tasks related to Operation Lone Star, contributing to the success of Texas border security operations while maintaining professionalism and mission readiness.
50 Hours Weekly| $86,4000
Electrical Apprentice
K-Electric | 42 Hours Weekly | $45,680 Yearly
10.2019 - 01.2022
Assisted licensed electricians with the installation, maintenance, and repair of electrical systems in residential and commercial settings.
Installed and routed electrical wiring, conduit, outlets, switches, lighting fixtures, and electrical panels under the supervision of experienced electricians.
Read and interpreted electrical blueprints, wiring diagrams, and technical specifications to support accurate installations.
Used hand tools, power tools, and electrical testing equipment to troubleshoot issues and verify proper system operation.
Followed National Electrical Code (NEC) requirements, workplace safety procedures, and lockout/tagout practices to maintain a safe work environment.
Assisted with identifying electrical faults, replacing damaged components, and performing routine maintenance to ensure reliable system performance.
Maintained an organized work area, managed materials and tools, and collaborated with team members to complete projects efficiently and meet deadlines.
Education
High School Diploma -
Ferris High School
Ferris,TX
05-2020
Skills
Equipment maintenance
Mathematical Skills
Time Management
Bilingual ( English and Spanish)
Network troubleshooting
Customer Service
Active Listener
Punctual
Fast Learner
Certification
M4 (Rifle)
M17 (Pistol)
Combat Life Saver (June 2023-June 2024)
Timeline
Operation Lonestar (OLS)
Texas Military Department | 50 Hours | $86,400 Yearly