Andy Clavijo
Annandale,VA
Summary
Organized Coordinator focused on boosting customer satisfaction and service quality. Familiar with documentation, reporting, and compliance requirements. Skilled in managing employee documentation and maintaining files and records. With a proven background in project management and team leadership. Improving productivity, and fostering cross-functional collaboration. Display strong communication skills coupled with problem-solving abilities that have positively impacted previous workplaces.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Coordinator/ Security
Jushi Holdings
Arlington , VA
08.2023 - Current
- Maintained accurate records of all customer interactions and transactions.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Performed data entry tasks related to customer accounts in CRM systems.
- Assisted customers with product selection based on individual needs.
- Resolved customer complaints regarding products, services and billing issues in a timely manner.
- Developed strong relationships with customers through positive interactions.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Completed day-to-day duties accurately and efficiently.
Subaru Sales and Marketing
Suabru
Alexandria , VA
06.2023 - 08.2023
- Managed day-to-day operations of the dealership's new car sales department.
- Developed marketing strategies for used car sales, such as trade-in promotions and special offers.
- Coordinated with marketing team to develop effective campaigns for boosting new car sales.
- Maintained inventory records and tracked used car sales.
- Developed promotional materials for marketing campaigns.
- Implemented digital marketing strategies including SEO and SEM, social media advertising, email marketing.
- Implemented strategies to take advantage of new opportunities.
Education
High School Diploma -
Annandale High School
Annandale 06-2019
Skills
- Security background
- Data entry proficiency
- Customer relations
- Training and mentoring
- Customer relationship management
- CRM software proficiency
- Organization
- Verbal communication
Languages
Spanish
Native/ Bilingual
Certification
- Google Data Analytics Certification
Accomplishments
- Employee of the month
Timeline
Coordinator/ Security
Jushi Holdings
08.2023 - Current
Subaru Sales and Marketing
Suabru
06.2023 - 08.2023
High School Diploma -
Annandale High School
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