Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Andy Cruz

Manhattan,NY

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Volunteer Supervisor

God Loves We Deliver
11.2018 - 04.2024
  • Recruited and trained new volunteers on volunteer program goals and objectives.
  • Managed a team of volunteers, ensuring efficient scheduling and effective communication throughout the organization.
  • Assisted in creating a positive work environment by resolving conflicts between volunteers when necessary while encouraging open communication channels among all parties involved.
  • Tracked volunteer applications and conducted background checks to facilitate participation in volunteering programs.

Violence Prevention Specialist

Stop The Violence
02.2021 - 01.2024
  • Reduced incidents of violence by implementing effective prevention strategies and programs.
  • Implemented early intervention strategies to identify at-risk individuals, addressing potential issues before they escalate into violent behavior.
  • Established and maintained partnerships with community organizations to promote health education programs.
  • Provided support for individuals affected by violence by offering counseling services and referrals to appropriate agencies.

Training Supervisor

C&S Wholesalers
02.2006 - 09.2018
  • Managed a team of trainers to ensure consistent delivery of high-quality training sessions across all departments.
  • Conducted regular skills audits to identify areas for further development, proactively addressing potential performance issues before they impacted productivity.
  • Trained new hires to perform cross-training exercises with experienced workers.
  • Created and maintained detailed training records and reports for management review.
  • Mentored new hires during their onboarding process, accelerating their integration into the company culture and work environment.

Education

Peer Recovery Coach -

CCAR Recovery Coach Academy
Staten Island, NY
05.2024

Associate of Applied Science - Human Services

Lehman College of The City University of New York
The Bronx, NY
09.2020

Skills

  • Mentoring
  • Motivational interview
  • Risk Management
  • Interpersonal communication skills
  • Relationship Building
  • Proficient in Microsoft Office
  • Scheduling
  • Volunteer Coordination
  • Staff Oversight
  • Onsite facility tours

Certification

Food Handler Cert.

Timeline

Violence Prevention Specialist

Stop The Violence
02.2021 - 01.2024

Volunteer Supervisor

God Loves We Deliver
11.2018 - 04.2024

Training Supervisor

C&S Wholesalers
02.2006 - 09.2018

Peer Recovery Coach -

CCAR Recovery Coach Academy

Associate of Applied Science - Human Services

Lehman College of The City University of New York

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Andy Cruz