Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Andy Dahlhauser

Seattle,WA

Summary

Andy Dahlhauser is a dynamic leader with over15 years of insurance industry experience in business development and account management who has driven results on both territory and regional levels. Andy is experienced in designing and executing strategic solutions that support growth, profitability, and talent development. Andy’s diverse range of experience allows for a unique perspective on the implementation of strategic actions which results in more effective solutions.

Overview

15
15
years of professional experience
2
2
Certifications

Work History

Director of Agency Development

Branch Insurance
Seattle, WA
02.2023 - 06.2023
  • Opened newly established Northwest Region that included 8 states (OR, ID, MT, WY, ND, SD, KS, and NE)
  • Led team of 4 Agency Success Managers responsible for driving profitable growth through independent agency partnerships
  • Coached Agency Success Managers on best practices for prospecting, onboarding, and territory management
  • Partnered with data team to create reporting to identify opportunities for growth and profitability
  • Oversaw regional profitability management program, including agency terminations, rehabilitation plans, and effectively communicating underwriting restrictions
  • Created best practices for CRM management to ensure proper documentation of communication with agency partners.

Director of Marketing

Grange Insurance Association
Seattle, WA
11.2020 - 02.2023
  • Responsible for managing 7 Territory Marketing Representatives across 6 states (WA, OR, ID, CA, CO, WY)
  • Day-to-day accountability for overall independent agency relationships for organization consisting of over 500 agency locations and ~$175M in personal lines and farm premium
  • Created and monitored territory goals for Marketing Representatives to align with organizational objectives
  • Responsible for the Agency Management portion of the recent long-term strategic planning process
  • Created and led a cross-functional team to evaluate future needs and areas of focus
  • Part of Speed to Market team responsible for reviewing and prioritizing requests for system and product enhancements
  • Partnered with internal departments to create an agency service center pilot involving all aspects of planning, including cost and capacity analysis, IT requirements, and pilot agency selection.

Business Development Executive

Main Street America Group
Seattle, WA
04.2017 - 11.2020
  • Responsible for managing Western and Central Washington's personal lines and commercial lines insurance growth, profitability, and overall independent agency development
  • Transformed territory from second to last to first from 2017 to 2018; ranked #2 in the country by 2020
  • Ranked as the #1 Business Development Executive in 2018, from a group of more than 50 nationally, based on company rating metrics of growth and profitability
  • Maximized field binding authority to underwrite risks and increase new business flow and efficiency for agency partners
  • Utilized company data and competitive analysis to create strategic solutions resulting in an average of 15% commercial and personal lines growth since 2017 and 30% YOY in new business through November 2020
  • Trained and onboarded Washington agency partners after rollout of new personal and commercial lines products and systems
  • Increased agency footprint in territory by appointing more than 20 independent insurance agencies.

Personal Lines Sales Executive

Travelers Insurance
Seattle, WA
02.2015 - 04.2017
  • Managed the Northwest and Central Washington territory consisting of 70+ agents and $16M in premium
  • Responsible for driving personal lines growth through agency development, new appointments, and constant evaluation of agency partners
  • Qualified for 'Circle of Excellence' by ranking as a top 10 personal lines sales executive, based on profitability and growth, in the company in 2015 (#2) and 2016 (#8) from a group of more than 150 nationally
  • Helped create and implement a Northwest Agency Council program designed to support agency staff in the region that resulted in a production increase of 88% year over year for the group
  • Grew territory by more than $4.7M in 2 years, an increase of over 35%
  • Leveraged company analytical tools as well as agency CRM and comparative rating software to help agents plan for profitability and growth.

President

Andy Dahlhauser Agency, Inc
Seattle, WA
01.2011 - 02.2015
  • Built a consistently profitable, multi-line insurance agency to more than $1M in premiums
  • Strategically focused on hiring, training, and managing team members to effectively support profitable growth and client satisfaction
  • Won multiple customer experience awards based on direct feedback from clients
  • Hired, trained, and managed agency team members; effectively allocated team resources to meet growth and profitability goals
  • Mentored other district agents on agency operations, staffing, and time management
  • Grew agency to over $1M in premiums while maintaining better-than-planned client retention
  • Recipient of the 'Excellence in Customer Experience award in 2012 and 2013 - an award given to the top 20% of American Family agencies nationwide.

West Regional Field Trainer

American Family Insurance
Issaquah, WA
08.2008 - 01.2011
  • Supported the growth and development of Western Region agents, agency staff, and district managers
  • Led 15+ new agent training programs teaching sales, product knowledge, and overall agency management
  • Organized and facilitated sales, product knowledge, systems, and business operations training for more than 500 agents, employees, and managers company-wide
  • Helped roll out Wealth Builders Commercial Lines growth training program in the West Region
  • Created and implemented growth programs and campaigns to support state and company initiatives.

Education

MBA -

Western Governors University
Salt Lake City, UT
05.2001 -

BBA -

Pacific Lutheran University
Tacoma, WA

Skills

Strategic planning

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Certification

CIC designation (Certified Insurance Counselor)

Timeline

Director of Agency Development

Branch Insurance
02.2023 - 06.2023

Director of Marketing

Grange Insurance Association
11.2020 - 02.2023

Business Development Executive

Main Street America Group
04.2017 - 11.2020

Personal Lines Sales Executive

Travelers Insurance
02.2015 - 04.2017

President

Andy Dahlhauser Agency, Inc
01.2011 - 02.2015

West Regional Field Trainer

American Family Insurance
08.2008 - 01.2011

MBA -

Western Governors University
05.2001 -

BBA -

Pacific Lutheran University

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