HR professional with proven track record in optimizing HR operations and driving organizational success. Skilled in employee relations and performance management, ensuring high level of team productivity and satisfaction. Known for adaptability and reliability in dynamic work settings.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Senior HR Manager
Sierra Circuits
04.2023 - 09.2025
Oversaw talent acquisition and led strategies, successfully attracting top-tier candidates across various departments.
Oversaw / maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
Spearheaded the annual benefits renewal process, including negotiation with brokers (McGriff) and shared the information with leadership management for approval. Increasing overall satisfaction levels among staff members.
Facilitated training and development programs to promote employee growth and retention.
Managed, Coached and resolved complex employee relations issues, including disciplinary actions, while maintaining legal compliance and confidentiality a must. (Improved employees' absentees, and work productivities).
Streamlined performance management processes, resulting in improved employee evaluations and feedback mechanisms. (unitizing ADP Platform)
Oversaw implementation of HRIS (ADP Workforcenow) tools to optimize data management and reporting functions.
Instructed senior leaders on appropriate employee corrective steps.
Leveraged data-driven insights for informed decision-making within all aspects of human resources management. (Review age gap of aging workforce with presented significant challenge).
Oversaw employee onboarding programs and presented strategic improvement recommendations to upper management.
Developed promotional paths and succession plans.
Established key performance indicators (KPI), monitoring progress towards strategic human resources objectives (worked closely with CEO and SVP and all leadership management)
Motivated employees through special events, incentive programs, and constructive feedback. (brought in Awardco)
Oversaw safety, reduced 88% recorded injury within 2 years
HR Business Partner
Trillium Flow Technologies
08.2020 - 04.2023
Partnered with leadership to drive organizational change initiatives (Fresno, CA, Utah)
Supported succession planning efforts by identifying high-potential employees (coordinate with GM, on talking to key players on a succession path). Increase productivity by 25% and cross-function coverage
Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.
Collaborated with cross-functional teams to develop integrated solutions for business challenges
Liaised between multiple business divisions to improve communications. (CA, Utah, Texas, Pennsylvania).
Implemented diversity and inclusion initiatives, resulting in more inclusive workplace culture.
Senior HR Manager
Fabrinet West, Inc (US)
03.2015 - 08.2020
Developed tailored training programs to enhance team skills and performance, addressing specific organizational needs
Structured compensation and benefits according to market conditions and budget demands.
Led negotiations for employee benefits packages, securing cost-effective solutions while maintaining high-quality offerings. In return higher chance in closing the offer acceptance
Optimized talent acquisition strategies to attract high-caliber candidates, focusing on employer branding and competitive positioning
Conducted comprehensive HR audits to ensure compliance with labor laws and regulations, mitigating risk of legal issues
Delivered the company’s hiring objectives by filling positions from 0 to 250 employees within three (3)-year periods that aligned with new businesses acquired
Oversaw EH&S, while maintained three years of NO Worker’s Compensation Injury by ensuring ongoing safety team meetings and safety training
Site Human Resources Business Partner
Flextronics, Inc —Corporate
08.2004 - 03.2015
Developed and implemented HR strategies aligning with organizational goals.
Provided guidance on performance management, fostering a culture of continuous feedback.
Led organizational change initiatives, improving workforce adaptability and resilience.
Collaborated with leadership to design training programs addressing skill gaps and development needs.
Collaborated with leadership to assess and improve policies across board.
Advised senior management on organizational development and change management initiatives.
Streamlined HR operations, reducing paperwork processing time by transitioning to digital system.
Human Resources Assistant
Flextronics, Inc —Corporate
03.2002 - 08.2004
Managed employee records for accuracy and compliance
Coordinate HR events, Townhall, attended by over 500 + employees
Maintained employee records and ensured accuracy of HR databases and documentation
Supported onboarding procedures, helping new hires integrate into the company culture effectively
Facilitated employee training sessions, enhancing skill development and compliance knowledge
Supported and conducted exit interviews including reduction enforce
Created and completed personnel action forms for hires, terminations, title changes and terminations.
Responded to employee inquiries regarding benefits and other HR topics.
Benefits Administrator
Flextronics, Inc —Corporate
02.2001 - 03.2002
Helped HR teams interpret compensation policies for developing staff benefits and salaries.
Collaborated with HR team to integrate benefits administration with broader HR initiatives, creating cohesive employee experience.
Resolved employee benefits issues promptly, maintaining high levels of employee trust and satisfaction.
Reviewed benefits paperwork for accuracy and completeness.
Ensured timely processing of life event changes, diligently updating employee records as needed.
Led training sessions for new hires on benefits administration and available resources.
Education
No Degree -
San Jose State University (Professional Education)
San Jose, CA
Skills
Succession planning
Employee relations
Payroll management
Talent acquisition
Leadership coaching
HR policies and procedures
Benefits and compensation management
Training and Development
Union negotiations
Diversity and inclusion
Conflict Resolution
Accomplishments
Slashed Payroll/Benefits administration costs 25% by negotiating pricing and fees while ensuring the continuation and enhancement of the services (TriNet to ADP TotalSource)
Led HRIS Implementation for both Workday and Oracle
Achieved 100% completion by due date through effectively helping the EH&S specialist on completing OSHA complaint and conducted training and response on a timely manner to OSHA
Supervised team of 3 staff members to complete a 3 months payroll project due to a civil lawsuit. Worked with executive leaders and legal team on the logistics and timelines. Was able to completed everything by the deadline need for the attorney(s) to review
Developed employee rewards and incentive programs (internal, third-party (Awardco) that increase employees’ morale and retention
Involved in 401K 5500 audit for Wisconsin and CA. Before my involvement, the 401 (k) audit was a disaster, filed late, and a penalty was incurred. I helped to tighten the process and ensured the audit schedule was conducted on time moving forward
Designed and facilitated a 30-60-90 day onboarding program for new hires, which increased first-year retention rates by 30%.
Resolved employees absentees and work productivities issues on the shop floor. Worked closely with managers on accountability, and training managers and supervisors on company's policy so they can take action(s). Result in increase in shipment on time, and employees are at their work station based on schedule
Certification
HR Management - 2006
Human Capital Management (HCM) - 2007
Languages
Vietnamese
Native or Bilingual
Timeline
Senior HR Manager
Sierra Circuits
04.2023 - 09.2025
HR Business Partner
Trillium Flow Technologies
08.2020 - 04.2023
Senior HR Manager
Fabrinet West, Inc (US)
03.2015 - 08.2020
Site Human Resources Business Partner
Flextronics, Inc —Corporate
08.2004 - 03.2015
Human Resources Assistant
Flextronics, Inc —Corporate
03.2002 - 08.2004
Benefits Administrator
Flextronics, Inc —Corporate
02.2001 - 03.2002
No Degree -
San Jose State University (Professional Education)