Andy Flores
Lancaster,CA
Summary
Knowledgeable and licensed Crematory manager, accomplished in planning and executing professional services. Understands needs of loved ones, different types of service plans and government-mandated documentation. Helps families say goodbye with dignity and support.
Overview
9
9
years of professional experience
Work History
Public Transit Operator
Antelope Valley Transit Authority
07.2023 - Current
- Improved passenger satisfaction by providing timely and efficient transit services.
- Enhanced safety standards by conducting regular vehicle inspections and maintenance checks.
- Achieved higher on-time performance with strict adherence to schedules and effective route planning.
- Assisted passengers with disabilities, ensuring a comfortable and accessible travel experience.
Crematory Manager
Halley Olsen Chapel Of The Valley
02.2021 - 07.2023
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Oversaw maintenance of crematory containing two cremation machines.
- Oversaw transportation of decedents, cremation, and return of urns for nine mortuaries.
- Maintained state standards and regulations in operating crematory and made sure to stay within air quality standards.
Mortuary Support
Halley Olsen Murphy Funeral Home & Cremations
02.2015 - 02.2021
- Maintained a clean and orderly mortuary environment, ensuring optimal conditions for embalming and preparation processes.
- Collaborated with funeral directors to plan and execute personalized services for grieving families.
- Assisted in the respectful transport of remains from hospitals or homes to the funeral home, adhering to proper protocols.
- Supported efficient service operations by managing inventory of supplies and equipment for embalming procedures.
- Prepared deceased individuals for visitations and services by performing tasks such as dressing, cosmetology, and casketing.
- Enhanced client satisfaction by providing compassionate and professional support during funeral arrangements.
Education
High School Diploma -
Antelope Valley Adult School
Lancaster, CA05.2017
Skills
- Funeral Arrangement Support
- Body preparation
- Sanitation Procedures
- Legal Compliance
- Mortuary operations
- Customer Response
Licenses
Crematory Manager's License, CRM920
Timeline
Public Transit Operator
Antelope Valley Transit Authority
07.2023 - Current
Crematory Manager
Halley Olsen Chapel Of The Valley
02.2021 - 07.2023
Mortuary Support
Halley Olsen Murphy Funeral Home & Cremations
02.2015 - 02.2021
High School Diploma -
Antelope Valley Adult School