Andy Garcia
Yonkers,NY
Summary
Proven leader with a track record of enhancing team performance and customer satisfaction at Fortina. Skilled in staff training and development, adept at managing multiple deadlines with a strong work ethic. Demonstrated ability to solve complex problems, improving operational efficiency. Excelled in high-pressure environments, significantly contributing to a positive dining experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Dishwasher/Food Runner/Server/Assistant Manager
Fortina
Yonkers, NY
05.2017 - 06.2024
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Cleared tables immediately after guests left in preparation for next party.
- Restocked food supplies in kitchen and organized storage areas.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
Dietary Aide
Nutrition Management Services Company
Valhalla, NY
03.2022 - 04.2023
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Maintained accurate records of patient meal orders to ensure appropriate distribution of meals according to individual requirements.
Personal Care Assistant
Community Home Health Care
Yonkers, NY
04.2021 - 12.2021
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
Food Runner/Busser
Buon Amici Italian Restaurant
White Plains, NY
06.2019 - 02.2020
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Monitored dining room inventory and replenished as necessary.
- Greeted customers and provided menus upon arrival to dining room.
Sales Associate
Marshalls
Yonkers, NY
09.2017 - 07.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
High School Diploma -
Riverside High School
Yonkers, NY06.2019
Skills
- Strong Work Ethic
- Punctuality
- Time Management
- Proactive and Self-Motivated
- Team Leadership
- Complex Problem-Solving
- Ability to manage multiple concurrent deadlines
- Staff Training and Development
Certification
- PCA - Personal Care Aide
Timeline
Dietary Aide
Nutrition Management Services Company
03.2022 - 04.2023
Personal Care Assistant
Community Home Health Care
04.2021 - 12.2021
Food Runner/Busser
Buon Amici Italian Restaurant
06.2019 - 02.2020
Sales Associate
Marshalls
09.2017 - 07.2019
Dishwasher/Food Runner/Server/Assistant Manager
Fortina
05.2017 - 06.2024
High School Diploma -
Riverside High School