Andy Garza
Summary
Highly motivated Finance Student with experience building and maintaining relationships with customers. Aspiring to develop experience in Financial Planning and Analysis. Eager to learn.
Overview
3
3
years of professional experience
Work History
Marketing Intern
Cheryl Bowker (Allstate Agent)
06.2022 - 08.2022
- Assisted in creating written, video and image content for marketing channels.
- Collaborated with team members to help expand marketing channels.
- Contributed to mock-ups, email campaigns, and social media content.
- Identified appropriate marketing channels and target customers for campaigns.
Server
Leo's Coney Island
08.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Cultivated warm relationships with regular customers.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Server Shift Leader
Omelette And Waffle Cafe
10.2020 - 08.2023
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
Education
Finance
Grand Valley State University
Allendale, MI04.2026
Skills
- Microsoft Word, Excel, and PowerPoint
- Financial Analysis
- Team Management
- Customer Relations
Timeline
Server
Leo's Coney Island
08.2023 - Current
Marketing Intern
Cheryl Bowker (Allstate Agent)
06.2022 - 08.2022
Server Shift Leader
Omelette And Waffle Cafe
10.2020 - 08.2023
Finance
Grand Valley State University
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