Andy Gentner
Naples
Summary
Versatile and results-driven professional with extensive experience in both technical maintenance and business management. Excelled at United Airlines by enhancing aircraft safety and efficiency, showcasing expertise in troubleshooting and FAA compliance. Demonstrated exceptional leadership and operational oversight as a franchise owner, significantly improving profitability and customer satisfaction. Proven abilities in fault diagnosis and strategic problem-solving.
Overview
39
39
years of professional experience
Work History
Aircraft Maintenance Technician
United Airlines
05.1986 - Current
- Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
- Maintained repair logs to document all corrective and preventive aircraft maintenance.
- Operated power tools, gauges and testing equipment to adjust, repair, and replace faulty components in aircrafts.
- Performed flight line AFE preflight and postflight requirements.
- Analyzed engineering drawings and schematics to troubleshoot systems and diagnose solutions.
- Diagnosed faults and developed resolution plans.
- Collaborated with crew chief to coordinate fitting and alignment of heavy parts.
- Evaluated individual aircraft components to identify and troubleshoot issues.
- Removed and installed aircraft subsystem assemblies such as engines, rotors, gearboxes, transmissions, and mechanical flight controls.
- Examined and tested aircraft parts, components and systems to verify airworthiness and functionality.
- Read and interpreted aircraft documentation to determine repair feasibility and methods.
- Recorded maintenance actions in aircraft logbooks.
Franchise Owner
Club Pilates Franchise LLC
08.2016 - 05.2022
- Handled team, customer and operations issues with calm, knowledgeable strategies to keep business on-track against targets.
- Managed labor, inventory and overhead costs effectively to maintain business profitability.
- Oversaw payroll, business planning and marketing for franchise operations.
- Coordinated business paperwork such as contracts, employee files and tax submissions with good organizational skills.
- Trained and motivated employees to perform daily business functions.
- Consulted with customers to assess needs and propose optimal solutions.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Franchise Owner
European Wax Center
10.2016 - 12.2016
- Handled team, customer and operations issues with calm, knowledgeable strategies to keep business on-track against targets.
- Managed labor, inventory and overhead costs effectively to maintain business profitability.
- Calculated and submitted on-time and accurate royalty payments to corporate office to maintain franchise in good standing.
- Oversaw payroll, business planning and marketing for franchise operations.
- Raised more than $[Amount] in investment funds to start [Type] business, building from ground up to achieve consistent year-over-year gains in challenging area.
- Coordinated business paperwork such as contracts, employee files and tax submissions with good organizational skills.
- Recruited and developed successful leadership staff to handle day-to-day business operations.
- Generated revenues yearly and effectively capitalized on industry growth.
Owner
Massage Envy
10.2006 - 11.2011
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
Associate of Applied Science - Aircraft Airframe And Poerplant
Cochise College
Douglas, AZ12-1985
Skills
- Performing maintenance
- Troubleshooting issues
- Electrical system maintenance
- Fault diagnosis
- FAA compliance
- Avionics troubleshooting
- Operations management
- Social media control
- Marketing tactics
- Sales strategy development
- Financial management
- Small business operations
Timeline
Franchise Owner
European Wax Center
10.2016 - 12.2016
Franchise Owner
Club Pilates Franchise LLC
08.2016 - 05.2022
Owner
Massage Envy
10.2006 - 11.2011
Aircraft Maintenance Technician
United Airlines
05.1986 - Current
Associate of Applied Science - Aircraft Airframe And Poerplant
Cochise College
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