Andrew (Andy) Hardy
Coos Bay
Summary
Offering analytical skills and commitment to continuous learning in tech-driven environment. Produces innovative solutions and leverages understanding of software development principles to tackle complex challenges effectively. Ready to use and develop skills in coding and problem-solving.
Developed skills in high-demand engineering environment, focused on system optimization and infrastructure management. Expertise in troubleshooting, systems integration, and strategic planning, seeking to transition into new field. Committed to leveraging these skills to drive innovation and efficiency in dynamic work setting.
Overview
32
32
years of professional experience
Work History
Senior Software Engineer
Visa Inc
03.2000 - 08.2021
- Managed multiple projects simultaneously while maintaining strict deadlines and high-quality standards.
- Maintained comprehensive documentation of development work, facilitating knowledge sharing among team members.
- Enhanced software functionality by identifying and resolving complex technical issues.
- Proactively identified areas for process improvement, implementing changes that led to significant time savings for the team.
- Streamlined development workflows to increase team efficiency and reduce time spent on repetitive tasks.
- Regularly reviewed peers'' code contributions, offering constructive feedback to enhance overall product quality.
- Delivered exceptional client support by promptly addressing concerns and implementing requested changes or enhancements to software solutions.
- Mentored junior developers, fostering professional growth and enhancing team productivity.
- Collaborated with cross-functional teams to design innovative software solutions.
- Tested methodology with writing and execution of test plans, debugging and testing scripts and tools.
- Collaborated with fellow engineers to evaluate software and hardware interfaces.
- Coordinated deployments of new software, feature updates and fixes.
- Proved successful working within tight deadlines and a fast-paced environment.
- Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
- Developed conversion and system implementation plans.
MVS Mainframe Operator
Amadeus Global Travel Distribution
10.1997 - 02.2000
- Boosted overall system performance by optimizing resource allocation in alignment with company priorities.
- Trained junior Mainframe Operators on best practices, enhancing team productivity and skill levels across the board.
- Ensured high availability of mission-critical applications by responding quickly to alerts and resolving incidents in a timely manner.
- Assessed vendor proposals for new hardware/software purchases, providing insightful input based on technical expertise and operational needs.
Mainframe Operator
Thomson Directories
01.1990 - 10.1997
- Streamlined batch processing times through effective job scheduling techniques.
- Maintained a stable mainframe environment, performing timely software installation and upgrades when necessary.
- Improved mainframe system efficiency by monitoring and analyzing performance metrics.
- Supported efficient problem resolution by promptly escalating complex issues to senior management as needed.
- Trained junior Mainframe Operators on best practices, enhancing team productivity and skill levels across the board.
- Collaborated with cross-functional teams to ensure seamless integration of new applications into the mainframe environment.
- Consistently met or exceeded service level agreements, delivering high-quality mainframe support in a fast-paced, demanding environment.
Education
Diploma in Business Studies - Business And Technology
Farnborough School of Technology
Farnborough England06.1988
High School Diploma -
Tomlinscote School
Frimley England07.1987
Skills
- Project leadership
- Programming
- Software development
- API development experience
- Development lifecycles
- Build releases
- Oral and written communications
- New employee mentoring
- Problem-solving mindset
- Testing and debugging
- DevOps best practices
- Technical analysis
Timeline
Senior Software Engineer
Visa Inc
03.2000 - 08.2021
MVS Mainframe Operator
Amadeus Global Travel Distribution
10.1997 - 02.2000
Mainframe Operator
Thomson Directories
01.1990 - 10.1997
Diploma in Business Studies - Business And Technology
Farnborough School of Technology
High School Diploma -
Tomlinscote School
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