Andy Hernandez
Ontario,CA
Summary
My name is Andy Hernandez and I have a lot to offer. I'm a great worker, Im a fast learner. Whatever the job is, I'm determined to get it done. Recently finished working for UPS for four years and it taught me a lot about hard work.
Overview
5
5
years of professional experience
Work History
Package Handler/Bulk Loader
UPS
Ontario, CA
08.2020 - 07.2024
- Checked all outgoing shipments to ensure accuracy of contents.
- Organized packages according to type, size, destination, and other specifications.
- Utilized scanning gun to accurately scan barcodes on incoming and outgoing shipment items.
- Ensured compliance with OSHA standards related to the handling of hazardous materials.
- Collaborated with team members on efficient methods for loading and unloading products from containers or trailers.
- Assisted in the selection, loading, unloading, and transportation of materials.
- Unloaded truckloads of bulk product with a hand jack.
- Collaborated with other movers when loading large equipment to prevent potential accidents.
- Maintained a clean work environment by removing debris from the loading dock area.
Delivery Driver
Pepboys
Montclair, CA
09.2019 - 07.2020
- Consulted with customers to gain feedback and address concerns with products or services.
- Handled merchandise in accordance with product handling standards.
- Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
- Checked vehicle's fluid levels and tire pressure and scheduled any required repairs.
- Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Maintained solid connections with established customers to promote new products.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Resolved customer complaints and adjusted orders.
Retail Sales Associate
Pepboys
Montclair, CA
09.2019 - 07.2020
- Promoted brand through event marketing, demonstrations and sales.
- Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
- Answered questions about current promotions and resolved issues according to store policies.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Built customer loyalty by engaging with and identifying product needs of customers.
- Worked with off-site locations to find desired items for customers.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Supported managers with organizing store and showcasing new items in eye-catching displays.
- Help customers load purchased equipment when necessary.
Education
High School Diploma -
Chaffey Adult School
Montclair, CA02.2018
Skills
- POS system operation
- Money handling
- Inventory management
- Customer assistance
- Team building
- Active listening
- Able to stand for long periods of time
- Computers and electronics
- Package scanning
- Heavy Lifting
- Computer competency
- Truck loading
- Package loading
- Warehouse Safety
- Shipping and receiving
- Product sealing
Timeline
Package Handler/Bulk Loader
UPS
08.2020 - 07.2024
Delivery Driver
Pepboys
09.2019 - 07.2020
Retail Sales Associate
Pepboys
09.2019 - 07.2020
High School Diploma -
Chaffey Adult School