Andy Hernandez
Los Angeles,CA
Summary
Experienced Juice Bar Manager with a strong background in restaurant service and customer satisfaction. Dedicated to delivering exceptional service, fostering a team-oriented environment, and creating memorable guest experiences. Known for a strong work ethic, excellent interpersonal skills, and an energetic, positive attitude.
Overview
6
6
years of professional experience
Work History
Stage Technician
Rhino Staging & Event Solutions, Inc
09.2022 - Current
- Contributed to efficient load-ins and load-outs through careful organization of equipment transport and storage practices.
- Improved stage production quality by efficiently setting up, testing, and maintaining audio and visual equipment.
- Followed strict safety protocols and industry best practices with all tools and materials.
Juice Bar Manager
Mothers Market
10.2022 - 11.2023
- Trained and mentored staff to improve customer retention and drive a 15% increase in sales.
- Delivered welcoming, attentive service, creating a positive and seamless ordering experience.
- Ensured all food items were stored per safety and rotation protocols, adhering to health standards.
- Managed inventory by receiving, stocking, and prepping produce to maintain operational flow.
Dry Clean Store Manager
Kona Cleaners
04.2021 - 08.2022
- Strengthened customer relations through friendly, informed interactions, achieving high satisfaction rates.
- Oversaw daily operations, including cash handling, paperwork processing, and deposit preparation.
- Managed inventory and ensured appealing store presentation for customer attraction.
- Inspected items for damage and stains, ensuring quality control before cleaning processes.
Restaurant Food Server
Celaya Bakery
02.2019 - 05.2020
- Provided personable and efficient service, enhancing guest satisfaction and repeat visits.
- Coordinated with hosts, bussers, and kitchen staff to deliver smooth, timely service.
- Accurately took orders, followed safe food handling practices, and arranged seating for optimal flow.
- Prepared and presented dishes with garnishes and sauces to enhance customer experience.
Education
High School Diploma -
East Los Angeles College
Monterey Park, CA06-2022
Skills
- Food preparation techniques
- Training and mentoring
- Reliability
- Customer Satisfaction
- Exceptional customer service
- Hospitality service expertise
- Health and safety compliance
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Juice Bar Manager
Mothers Market
10.2022 - 11.2023
Stage Technician
Rhino Staging & Event Solutions, Inc
09.2022 - Current
Dry Clean Store Manager
Kona Cleaners
04.2021 - 08.2022
Restaurant Food Server
Celaya Bakery
02.2019 - 05.2020
High School Diploma -
East Los Angeles College
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