Andy Juarez
Ontario,CA
Summary
Dynamic and detail-oriented professional with extensive experience in customer service at Popeyes Louisiana Kitchen. Proven ability to multitask and collaborate effectively, enhancing service efficiency. Skilled in cash handling and problem-solving, consistently resolving customer inquiries and fostering loyalty. Adaptable team player committed to maintaining high standards of cleanliness and organization.
Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.
Overview
4
4
years of professional experience
Work History
Crew Member / Cashier - Popeyes
Popeyes Louisiana Kitchen, Inc.
05.2025 - 07.2025
- Delivered exceptional customer service in fast-paced environment.
- Prepared and cooked menu items following food safety guidelines.
- Maintained cleanliness and organization of workstations and dining areas.
- Collaborated with team members to ensure efficient service delivery.
- Assisted in inventory management by restocking supplies as needed.
- Handled cash register transactions accurately and efficiently.
- Adapted quickly to changing demands during peak hours.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Cart Attendant - Walmart
Walmart Inc.
08.2024 - 12.2024
- Assisted customers by retrieving and organizing shopping carts in a timely manner.
- Maintained cleanliness and orderliness of cart areas to enhance customer experience.
- Collaborated with team members to ensure efficient cart retrieval during peak hours.
- Monitored parking lot for abandoned carts, improving overall store presentation.
- Supported store operations by promptly returning carts from various locations throughout the lot.
- Followed safety protocols to prevent accidents and ensure a secure environment for customers and staff.
- Adapted to changing weather conditions while performing outdoor tasks efficiently.
Surveillance Operator - WSS
Foot Locker, Inc.
01.2024 - 08.2024
- Monitored surveillance feeds to ensure compliance with safety protocols and identify potential security breaches.
- Conducted regular inspections of surveillance equipment to maintain functionality and optimal performance.
- Responded promptly to alarms and incidents, documenting events for further investigation and reporting.
- Collaborated with security team to develop effective strategies for risk mitigation and incident response.
- Optimized surveillance coverage by actively participating in the planning and installation of new equipment.
- Documented suspicious activity and events through detailed reports, submitting timely updates to management.
Advanced Front Crew / Cashier - Ono Hawaiian BBQ
Ono Hawaiian BBQ
03.2021 - 01.2023
- Processed customer transactions efficiently using POS systems.
- Provided exceptional customer service, resolving inquiries and complaints effectively.
- Maintained accurate cash drawer, ensuring compliance with company policies.
- Assisted in inventory management by restocking shelves and organizing merchandise.
- Collaborated with team members to improve service speed during peak hours.
- Trained new hires on cash handling procedures and customer interaction standards.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
Education
High School Diploma -
Upland High School
565 W 11th St, Upland, CA 9178606-2023
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Problem-solving
- Cash handling
- Attention to detail
- Self-discipline
- Cleaning and sanitizing
- Flexible schedule
Languages
English
Full Professional
Spanish
Professional Working
Interests
- Enjoy hobbies that combine physical activity with outdoor exploration
- Gym Workouts
- Video Gaming
- Designing and Printing 3D Models
- Electronics and Circuit Building
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- 3D Printing
- Coding and Programming
- Video Game Design
Timeline
Crew Member / Cashier - Popeyes
Popeyes Louisiana Kitchen, Inc.
05.2025 - 07.2025
Cart Attendant - Walmart
Walmart Inc.
08.2024 - 12.2024
Surveillance Operator - WSS
Foot Locker, Inc.
01.2024 - 08.2024
Advanced Front Crew / Cashier - Ono Hawaiian BBQ
Ono Hawaiian BBQ
03.2021 - 01.2023
High School Diploma -
Upland High School