Service Associate
Panda Express
05.2025 - Current
- Managed customer issues and enhanced satisfaction by matching optimal solutions to individual customer needs.
- Handled high-volume calls, effectively addressing customer needs while maintaining professionalism.
- Collaborated with team members to streamline processes and improve overall service efficiency.
- Assisted customers with inquiries, resolving issues promptly for improved customer retention.
- Managed client accounts by updating information and processing transactions accurately.
- Provided accurate answers and solutions to customer concerns, inquiries and complaints.
- Maintained accurate records of customer interactions, ensuring consistency in service delivery.
- Exemplified a strong work ethic by reliably completing assigned tasks on time or ahead of schedule.
