Summary
Overview
Work History
Skills
References
Timeline
Generic

ANDY KHOXAYO

Seattle

Summary

Dynamic and results-driven leader with extensive experience in team coordination, operational management, and project execution. Adept at optimizing workflows, driving team success, and leading projects to completion. Recognized for fostering a collaborative work environment, and providing effective solutions to complex challenges. Seeking to leverage these skills in a leadership role to contribute to organizational growth and efficiency.

Overview

10
10
years of professional experience

Work History

Lead Receptionist @ Amazon

Northwest Center
Seattle
12.2024 - Current
  • Security Protocols: Implemented advanced security protocols at confidential Amazon locations, and demonstrated elevated knowledge beyond standard receptionist duties.
  • Administrative Management: Managed scheduling, correspondence, and office operations, utilizing Microsoft Office Suite and internal tools.
  • Workflow Optimization: Streamlined office processes by prioritizing tasks, multitasking, and resolving issues proactively.
  • Record Keeping: Maintained accurate records, and supported clear communication between team members and stakeholders.
  • Professional Representation: Represented the organization with professionalism, enhancing collaboration, and ensuring customer satisfaction.

Brand Ambassador @ Meta

Milestone
Redmond
09.2023 - 08.2024
  • Coordinated event logistics: Assisted in organizing security measures for events, ensuring all aspects were planned and executed according to protocol
  • Data management: Managed data input and tracking for the security events team, maintaining accurate records and facilitating communication between team members
  • Facilitated stakeholder communication: Worked closely with event hosts to align on security needs, ensuring that all requirements were understood and met

General Manager

Kedai Makan
Seattle
01.2023 - 09.2023
  • Coordinated team operations: Led a team of 40+ staff, ensuring seamless collaboration and communication to achieve operational goals
  • Implemented cost-saving initiatives: Developed and executed a labor cost control strategy, improving scheduling practices and reducing overhead costs by optimizing resource allocation
  • Maintained project timelines: Ensured that daily operations and maintenance tasks were completed on time, contributing to a safe and efficient dining environment
  • Resolved project issues: Actively identified and addressed operational challenges, providing quick and effective solutions to maintain service quality and customer satisfaction

Assistant Manager

Coconut Kenny's
Bellingham
07.2015 - 08.2022
  • Managed inventory projects: Oversaw inventory management, implementing systems to track stock levels and reconcile discrepancies, leading to improved accuracy and reduced waste
  • Delegated and monitored tasks: Organized daily tasks and coordinated with team members to ensure that all duties were completed efficiently and met business demands
  • Trained and developed teams: Led training initiatives for new hires, ensuring they were equipped with the necessary skills and knowledge to meet company standards
  • Streamlined operations: Managed scheduling and workflow, ensuring that all shifts were adequately covered and that operations ran smoothly

Skills

  • Training
  • Time management
  • Customer relationship
  • Strategic planning
  • Sales monitoring
  • Memorization
  • Conflict resolution
  • Organization
  • Inventory Management
  • Scheduling
  • Communication
  • Leadership

References

Francina Hunter: Security Event Coordinator, Milestone Technologies, Inc.

Phone: +1 (425) 351-4247 Email: francinatherese@aol.com

  • Collaborated with Francina at Meta's Redmond sites to help coordinate and supervise security operations for various events.

Jordan Bailey: Brand Ambassador Lead, Milestone Technologies, Inc.

Phone: +1 (509) 216-6808 Email: baylejor000@gmail.com

  • Jordan oversaw all Brand Ambassadors. I worked closely with him to enhance my team relations and ensure I was on the right track for improvement in my role.

Joe Ye: Owner of Kedai Makan, Money Frog LLC

Phone: +1 (347) 707-9015 Email: Kedaimakansea@gmail.com

  • Collaborated with Joe during the reopening of Kedai Makan, playing a key role in managing the restaurant. Assisted in establishing efficient processes, optimizing team workflows, and ensuring the overall success and smooth operation of the restaurant.

Timeline

Lead Receptionist @ Amazon

Northwest Center
12.2024 - Current

Brand Ambassador @ Meta

Milestone
09.2023 - 08.2024

General Manager

Kedai Makan
01.2023 - 09.2023

Assistant Manager

Coconut Kenny's
07.2015 - 08.2022

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ANDY KHOXAYO