Andy Lee

Driven Systems Administrator with 4 years of experience in software implementation and maintenance. Proven history of managing complex infrastructures and data center operations. Expert in solutions-oriented business application problem-solving and dedicated to providing best-in-class service. Skilled at troubleshooting, communication and collaboration.

Excellent track record of response to system problems and data management challenges. Seasoned System Administrator with 4 year background in Information Technology. Progressive experience marked by continuous contributions above and beyond requirements. Career achievements in large-scale software deployments, network buildouts and data security. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives.

Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Willingness to take on added responsibilities to meet team goals. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement.

Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Known for reliability and adaptability, with swift capacity to learn and apply new skills.

Committed to leveraging these qualities to drive team success and contribute to organizational growth.

• Communication: Public Speaking
• CRL Account (Equipment Custodian)
• First Aid/CPR
• Word/Excel Training
• Working with contractors and other staff to complete jobs
• Can take direction from others
• Can work well in team or solo environment
• Appetite for learning and understanding new processes and information.
• Independent study and knowledge of IT systems
• Voluntary work in IT systems outside of job-related duties
• Self-motivated learning in IT systems and components within the Air Force
• Currently working on CompTIA Security+ certification

• Executed setup of computer systems including monitors, towers, external hard drives, and accessories
• Installation of new Wi-Fi systems to include routers and modems
• Highly skilled in providing technical support to users, effectively addressing concerns, and ensuring the systems meet the needs of clients. Demonstrated ability to de-escalate issues while maintaining professionalism.
• Creation of cloud storage systems
• Experience presenting complex technical information to non-technical audiences, making technical concepts clear and actionable for a wide range of stakeholders.
• Setup and monitoring of new computer systems to include the rebuild and reconstruction for specific office environments
• Written and Oral Communication
• Knowledge of support principles sufficient to receive, respond to, and ensure complete resolution of problems.
• Thorough Attention to Detail
• Acquisitions Management
• Process Management
• Quality Assurance
• Knowledge of IT management information systems and applications software technology to isolate causes of problems between hardware, system, and applications software programs
• Data analysis
• Database knowledge
• Adept at troubleshooting and resolving IT-related issues, quickly identifying solutions to minimize downtime. Strong analytical skills and experience in managing high-priority technical issues.
• Equipment testing/Diagnostics
• Knowledge on how to measure system performance and/or extend operating system capabilities to support organizational business processes and operations.
• Filing/Workflow Management
• Inventory Management
• Leadership Skills
• Local Government Rules and Policies
• Ability to design, write, test, debug and maintain IT systems and applications software and ensure successful integration with existing and anticipated infrastructure in the database environment.
• Project Organization
• Business Operations
• Permission Dashboard and Remedy IT Software Suite
• Customer oriented
• Problem solving capabilities
• Equipment Custodian
• Consistently ensures that all systems are running efficiently and securely, performing thorough checks and audits to prevent issues before they occur.
• Knowledge of different IT systems to include applications and software concepts, techniques, functions and to evaluate new and emerging IT security methods and principles
• Financial Analysis and program software
• Knowledge in organizations IT software solutions and CAC card reset instructions
• Complete tear down and repair of computer and IT related components.
• Mentor new employees of Unit process and requirements

CompTia Security+