Andy Leon
Miami,TX
Summary
Bartender/Server with 7+ years of experience. Passionate about creating memorable experiences for customers and increasing sales through upselling techniques. Fast learner and team player who quickly adapts to new work systems, food and menus. Well-versed in local state alcohol laws.
Overview
8
8
years of professional experience
Work History
Bartender
Casa Neos
Miami, Florida
12.2024 - Current
- Developed strategies to increase sales volume by upselling products and services.
- Resolved customer service issues in a timely manner while providing excellent customer service at all times.
- Provided outstanding customer service to ensure customer satisfaction.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
Server
Perry's Steakhouse
Coral Gables, Fl
10.2022 - 03.2023
- Present to the customer the dishes and make sure it was accurate with the cooking temperature.
- Pre bussing the tables and make sure it was neat for the next dish to arrive.
- Explaining the different type of cuts of meat to informed the customer of the choices and preferences.
Server/Bartender
Greenstreet Cafe
Coconut Grove, Fl
08.2021 - 09.2022
- Highly knowledgeable about food, beverages and seasonal menu promotions
- Expert in crafting unique cocktails by making unique personal recipes
- Collaborate with barbacks to keep facility clean, organized and well-stocked for optimal customer service
Bartender
Hampton Inn
Brickell, Fl
12.2019 - 03.2020
- Take and prepare food and drink orders including barista orders.
- Proficient in POS software (ALOHA & TOAST) process customer payments accurately.
- Serve guest courtesy, quickly and efficiently.
Server
Gyu Kaku
Brickell, Fl
10.2017 - 01.2020
- Consistently increased seasonal sales by promoting new and existing items.
- Informally recognized as a Lead Server with responsibility for opening and closing the restaurant.
- Coached a new hire on company policies and procedure and menu items.
Education
High School Diploma -
Skills
- Customer service
- Food and Beverage Service
- PÒS Systems
- Mixology
- Teamwork
- Bilingual (Spanish, English)
- Order accuracy
- Problem solving
- Time management
- Sales strategies
Affiliations
- Daily physical activities
- Business enthusiastic
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Bartender
Casa Neos
12.2024 - Current
Server
Perry's Steakhouse
10.2022 - 03.2023
Server/Bartender
Greenstreet Cafe
08.2021 - 09.2022
Bartender
Hampton Inn
12.2019 - 03.2020
Server
Gyu Kaku
10.2017 - 01.2020
High School Diploma -
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