Andy Lieu
Valrico,FL
Summary
Detail-oriented Customer Service Professional experienced in scheduling and task management. Delivered high-quality service through effective communication and team collaboration while managing customer inquiries and appointments. Organized and motivated individual focused on applying time management and technical skills to contribute to company growth.
Overview
2
2
years of professional experience
2026
2026
years of post-secondary education
1
1
Certification
Work History
Student
University of South Florida
Florida
08.2025 - Current
- Collaborated with faculty to design engaging course materials and resources that enhanced student learning.
- Supported fellow students in comprehending course content and requirements, fostering a collaborative learning environment.
- Conducted in-depth research on academic topics, contributing valuable insights to class projects.
- Presented research findings to classmates during class sessions. on current topics relevant to the curriculum.
- Adapted to diverse learning environments, including remote and in-person settings.
- Completed assigned readings and homework, enhancing understanding of subject matter.
- Mastered various software tools and platforms for online learning and assignments.
- Maintained positive working relationship with fellow staff and management.
Lawn Maintenance Worker
Duc Thien Diversified LLC
Valrico, Florida
01.2024 - Current
- Maintained residential lawns through mowing, trimming, and edging, enhancing property aesthetics.
- Operated various landscaping tools including blowers, trimmers, and mowers safely.
- Pulled weeds and sprayed lawn with weed killer and other chemicals.
- Cleared debris and trash from lawns and gardens, promoting a clean and inviting outdoor space.
- Monitored weather conditions to determine when to perform maintenance activities.
- Collaborated with team members to complete landscaping projects, ensuring timely and quality results.
- Safely loaded and unloaded landscaping equipment from trailers and trucks to ensure operational efficiency.
- Performed minor repairs on equipment.
- Ensured safety protocols were followed at all times while operating machinery.
- Power washing sidewalks and dumpsters
Receptionist
Golden Nail Lounge
Valrico, FL
06.2025 - 08.2025
- Scheduled appointments and maintained the calendar for office meetings.
- Greeted visitors and directed them to appropriate personnel.
- Checked in clients, ensuring a smooth transition to services and enhancing overall customer experience.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Handled customer inquiries, providing accurate information about services to facilitate informed decisions.
- Checked out clients when they were finished with their service.
- Processed payments and updated accounts, maintaining accurate financial records and ensuring client satisfaction.
- Maintained a clean and organized front desk area to enhance professionalism.
Education
Some College (No Degree) - Accounting
University of South Florida
Tampa, FL 08.2025 - 02.2026
Some College (No Degree) - Business Administration
Hillsborough Community College
Tampa, FL 08.2023 - 05.2025
High School Diploma -
Newsome High-school
Florida, FLSkills
- Financial analysis
- Project management
- Microsoft Excel
- Customer service
- Team collaboration
- Time management
- Effective communication
- Debris removal efficiency
- Weed control proficiency
- Jobsite safety
- Lawn care
- Power washing proficiency
- Microsoft Word
- Organization
- Accounting principles
- Cash handling expertise
- Customer inquiries
- Cultural awareness
- Cash register operation
- Adaptability and flexibility
- Patience and composure
- Payment collection
- Product knowledge
- Positive and professional
- Refund handling
- Basic math
- Problem-solving abilities
- Active listening
- Punctuality and work ethic
- Fast learner
- Performance improvement
- Self-regulation
- Study techniques
- Social media management
- Social media platforms
- Attention to detail
- Audio editing
- Live streaming
- Video editing
- Editing and proofreading
- Idea generation
- Content scheduling
- Multimedia production
- Creative writing
- Video production
Certification
Comp TIA Certification
Languages
English
Professional
Vietnamese
Elementary
Latin
Limited
Affiliations
- The Gym
- Basketball
- Gaming
- Writing Short Stories
Accomplishments
- I was on the Deans List at my time in HCC
References
References available upon request.
Timeline
Student
University of South Florida
08.2025 - Current
Some College (No Degree) - Accounting
University of South Florida
08.2025 - 02.2026
Receptionist
Golden Nail Lounge
06.2025 - 08.2025
Lawn Maintenance Worker
Duc Thien Diversified LLC
01.2024 - Current
Some College (No Degree) - Business Administration
Hillsborough Community College
08.2023 - 05.2025
High School Diploma -
Newsome High-school