Andy Lin
San Lorenzo,CA
Summary
Customer-focused Waiter known for high productivity and efficient task completion. Possess specialized skills in order management, customer service, and conflict resolution. Excel at communication, teamwork, and adaptability, ensuring positive dining experiences and seamless service.
Overview
2
2
years of professional experience
Work History
Waiter
Din Ding Dumpling House
01.2024 - 03.2025
Waiter
Simmer Huang
Newark, California
07.2023 - 11.2024
- Company Overview: a great Chinese restaurant
- I was doing a great job there.
- A great Chinese restaurant.
- Garnished dishes and beverages to serve visually appealing menu items.
- Took orders from patrons accurately and efficiently.
- Prepared checks, itemizing total meal costs and taxes.
- Delivered accurate checks at the end of each meal period.
- Cleared away dirty dishes from tables after each course was finished.
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Stocked service areas with supplies during slow periods.
- Set up tables in between patrons to reduce wait times.
- Provided assistance with closing tasks such as restocking supplies and cleaning equipment.
- Presented menus and answered questions regarding items.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Collected tickets and followed proper cash-handling procedures.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Reconciled cash drawers at the end of shifts to verify sales totals.
- Performed cashier duties such as taking payments, counting change, and issuing receipts.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Maintained cleanliness of work areas throughout shift by wiping counters and cleaning spills promptly.
- Assisted cooks by prepping ingredients for meals prior to service times.
- Served food and beverages to patrons and confirmed complete orders.
- Ensured all dishes were prepared according to recipe standards.
- Followed all safety and sanitation regulations when handling food or drinks.
Education
Some College (No Degree) - Accounting
Chabot College
Hayward, CASkills
- Fluent in both English and Chinese
- Tax preparation
- Data entry
- Attention to detail
- Time management
- Effective communication
- Transactions and cash handling
- Cleaning and sanitizing
Personal Information
Age: 19
Timeline
Waiter
Din Ding Dumpling House
01.2024 - 03.2025
Waiter
Simmer Huang
07.2023 - 11.2024
Some College (No Degree) - Accounting
Chabot College