Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Designated Broker
RE/MAX Portfolio Homes
2020.02 - Current
Enhanced client satisfaction by providing personalized and efficient brokerage services.
Streamlined office operations for improved efficiency and cost savings.
Developed strong relationships with clients, leading to increased referral business.
Implemented innovative marketing strategies to attract new listings and buyers.
Managed a team of real estate agents, ensuring consistent productivity and professionalism.
Maintained compliance with industry regulations and guidelines, protecting both the brokerage and its clients.
Designed comprehensive training programs for new agents, improving their skills and success rates.
Kept abreast of industry trends, adapting business practices to maintain a competitive edge.
Realtor
Realty Executives Arizona Territory
2017.06 - 2020.02
Increased property sales by effectively marketing listings and utilizing strong negotiation skills.
Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
Assisted clients in navigating complex financial transactions, ensuring a smooth process from start to end.
Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
Manager Assist Unit
Citigroup: Citi Cards
2008.09 - 2019.11
Increased team productivity by implementing streamlined processes and effective communication strategies.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Accomplished multiple tasks within established timeframes.
Cross-trained existing employees to maximize team agility and performance.
Resolved customer escalated complaints with critical thinking and resource knowledge to effectively resolve concerns and lead to customer satisfaction and maintain brand standards.
Skills
Effective Communication
Staff Management
Multitasking Abilities
Financial Reporting
Data Verification
Market Trend Analysis
Compliance risk management
Regulatory Compliance
Market Trends Analysis
Critical Thinking
Documentation expertise
Negotiation expertise
Timeline
Designated Broker
RE/MAX Portfolio Homes
2020.02 - Current
Realtor
Realty Executives Arizona Territory
2017.06 - 2020.02
Manager Assist Unit
Citigroup: Citi Cards
2008.09 - 2019.11
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