Andres Morin
Pharr,TX
Summary
Multi-talented Broker
consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity. Experienced Broker with over 4 years of experience in Dispatching. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.
Overview
31
31
years of professional experience
Work History
Transportation Broker
NYC Trucking Llc
Rio Grande City, TX
11.2018 - Current
- Negotiated and arranged transport of goods with shipping or freight companies.
- Created documents of load plans, cargo cleanliness inspections and transportation processes.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Monitored social media and online sources for industry trends.
Business Owner
Andy's Transport Llc
Pharr, TX
06.2016 - 10.2018
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Trained and developed 4 team members throughout 2-year business history.
- Employed prompt decision-making and in-depth research to resolve issues efficiently and effectively.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Learned and remained updated on statutory requirements and regulations.
- Maintained motivated and well-paid sales team by calculating commission payments on time.
- Maintained up-to-date administrative records to monitor operational conditions.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Applied human resources expertise to optimize hiring, training and performance.
Retail Sales Representative
Pepsi-Cola Bottling Company
Hidalgo, TX
04.1993 - 02.2016
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Generated brand awareness and positive product impressions to increase sales.
- Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
- Assisted customers by answering questions and fulfilling requests.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Remained informed and updated on current promotions and sales, security protocols, exchange policies and payment policies.
- Educated customers on promotions to enhance sales.
- Answered questions about store policies and concerns to support positive customer experiences.
Education
High School Diploma -
PSJA High School
San Juan, TX05.1985
Skills
- Shipping method determination
- Stored goods retrieval
- Organization
- Budgets
- Customer service
- Team management
- Supervision
- Goods classification
- Relationship development
- Team Bonding
- Operational improvement
- Project organization
- Problem resolution
- Communications
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Transportation Broker
NYC Trucking Llc
11.2018 - Current
Business Owner
Andy's Transport Llc
06.2016 - 10.2018
Retail Sales Representative
Pepsi-Cola Bottling Company
04.1993 - 02.2016
High School Diploma -
PSJA High School