Andy Mulgrave
Orange
Summary
Dedicated DME Technician with expertise in equipment maintenance, technical support, and compliance inspections. Proven ability to enhance patient care through problem-solving and customer service.
Overview
17
17
years of professional experience
1
1
Certification
Work History
DME Technician
Ahs Investment corp
South Hackensack
07.2014 - Current
- Trained staff on proper equipment handling and safety protocols.
- Maintained and repaired durable medical equipment for patient use.
- Conducted regular inspections to ensure compliance with health standards.
- Guided customers in selecting suitable medical supplies tailored to their specific needs.
- Stocked and organized inventory to streamline order fulfillment processes.
- Collaborated with healthcare professionals to improve patient care solutions.
- Documented equipment repairs and maintenance activities accurately.
- Provided technical support for equipment setup and troubleshooting issues.
- Kept up-to-date with latest trends in the field by attending conferences, seminars, workshops.
- Adhered strictly to safety protocols while working on medical devices both inside and outside a laboratory setting.
- Performed quality assurance tests on repaired or modified DME units to ensure safety and functionality before patient use.
- Completed routine repairs and modifications to existing DME units.
- Stayed informed about any changes in policies or procedures relating to servicing and repairing medical devices.
- Followed manufacturer guidelines when servicing medical devices to ensure compliance with regulations governing such activities.
- Installed software upgrades as needed to improve performance of the device.
- Ordered necessary parts and supplies required for repair or maintenance of DME units.
- Participated in regular meetings with colleagues from other departments within the organization.
- Educated patients about safe usage and operation of their medical device during training sessions.
- Diagnosed problems with malfunctioning medical devices and took appropriate corrective action when necessary.
- Provided technical support to customers regarding troubleshooting issues with their DME equipment.
- Educated patients on proper operation and safety protocols for medical equipment to enhance user confidence and compliance.
- Repaired medical equipment, replacing, or correcting broken parts, shorts, voltage, clearances and tolerances.
- Assessed condition of medical equipment to classify it as excess or in use.
- Conducted comparative equipment evaluations and recommended enhancements or new equipment.
DME Technician
Reliable Medical Supply DME
Hackensack
11.2008 - 09.2013
- Maintained and repaired durable medical equipment, ensuring reliability for patient use.
- Repaired defective components on medical devices using specialized tools and diagnostic equipment.
- Conducted regular inspections to ensure compliance with health standards.
- Trained staff on proper equipment handling and safety protocols.
- Collaborated with healthcare professionals to improve patient care solutions.
- Guided customers in selecting appropriate medical supplies, enhancing their overall care experience.
- Accurately documented equipment repairs and maintenance activities to support compliance and service quality.
Education
GED -
Green Island Comprehensive High
Jamaica WI03-1990
Skills
- Medical equipment maintenance
- Equipment repair
- Biomedical equipment expertise
- Medical equipment testing
- Compliance inspection
- Equipment troubleshooting
- Troubleshooting methods
- Equipment maintenance
- Inventory management
- Safe driving
- Customer service
- Problem solving
- Analytical thinking
- Time management
- Collaboration skills
- Effective communication
- Management skills
- Medical terminology
- Reporting service information
- Sterilization techniques
- Technical support
Languages
English
Professional
Certification
- CDL CLASS A
Timeline
DME Technician
Ahs Investment corp
07.2014 - Current
DME Technician
Reliable Medical Supply DME
11.2008 - 09.2013
GED -
Green Island Comprehensive High