Ray Elamin
Entrepreneur
Decatur,GA
Summary
Results-driven Luxury Sales Manager bringing 15+ years of experience in product development, client engagement and team optimization through brand awareness. Skilled in developing lasting client rapport based on knowledgeable support and consistent service. Proficient in developing and applying advanced marketing, prospecting and merchandising strategies to accomplish increase over LY in Clientele traffic. Demonstrated success in building networks and supporting branding objectives in prior career relationships.
Overview
8
8
years of professional experience
Work History
Studio Owner
HausofGurz LLC
Decatur , GA
01.2017 - Current
- Promoted business on social media and online platforms to maximize brand identity and generate revenue.
- Conducted research into new technologies that could be utilized by the studio to improve online selling processes and increase sale profits.
- Personalized emails and client reach-outs for style tips & brand engagements.
- Partnering with similar small business owners to create business relationships and Events to support & achieve my business goals.
- Maintained relationships with key clients to secure repeat business.
Assistant Store Manager
Brahmin
Atlanta , GA
05.2023 - 11.2024
- Development of continuous training for effective store associates to achieve & understand sales and results vs TY & LY.
- Having your clientele & building your book as a tool to achieve your personal & store sales goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs and events to get their clients engaged.
- Recruited and trained new employees.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Facilitated positive guest experiences by promptly locating desired items for customers through phone, email or personal contact.
- Merchandising and floor set launches of new product w team engagement.
Assistant Store Manager
Tommy Bahama
Atlanta, GA
11.2021 - 04.2023
- Achieved Ly sales Goal +3% on TY. Traffic +4% LY-
- Knowledge of clientele & Events to help increase % to achieve Goal.
- Train & coach in the development where store associates gain knowledge in brand standards, policy updates & product knowledge.
- Led our team in floor set plannings, implementation of product and execution of merchandising with my monthly operational assessments.
- Interviewed and trained job applicants to make effective hiring decisions and fill vacancies with strong team members. Had low turnover, due to internal promotions.
- Handled scheduling for store shifts to achieve adequate staffing per payroll monthly budget to always keep % accurate
- Oversaw aspects of maintenance, inventory and daily activity management.
- Coached and developed store associates through formal and informal interactions.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Coordinated merchandising by planning floor layouts and window displays, price resets and directing signage update placement per directive.
- Operational Assessment Done Accordingly and shared with the team with clear intentions and learning objectives.
- Overview and Involvement in Inventory, BOH, EOM, SFS, Contact, Surveys, Store pick-up, Client-Book, Score-Card, Web-Im etc.
- Constant recruiter and interviewer to always stay in the loop and keep a connection w good talent.
Merchandising Assistant Manager/Visual Associate
Gap
Alpharetta, GA
06.2021 - 04.2023
- DOR: Visual Merchandising: Product
- Floor set updates for: Men, Women, Baby, Toddler, Teens, and Body. Zipline app/ change cabinets, tables, fixtures & mannequins.
- Assist with inventory/BOH
- KPI’s, Gap Credit Cards (Standard during business hrs)
- Changed and adjusted displays for new product launches, seasonal changes and different themes.
- Aligned visual merchandising strategies and products with company messages, target audience and marketing goals.
- Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy.
- Configured and arranged up-to-date advertising and marketing displays, creatively placed merchandise on counters or tables to promote visibility and sales.
Co Manager
Guess
Woodstock , Georgia
10.2020 - 06.2021
- Achieved sales goals and business objectives by motivating staff and promoting product knowledge & passion for the brand.
- Organized private client shopping events to increase KPIs/Sales Goals
- Organized engaging visual presentation to motivate impulse purchases.
- Reduced shrink from LY% through implementation of CEM role, merchandising/stock and shipment/ inventory procedures.
- DOR: Product manager/visual floorset & visual merchandising/ product knowledge involving team development
- Pushing KPI's vs LY: conversion & ADS
- Online Fulfillment
- High Volume w daily Shipment:door-floor/120un per hour
- LP&Safety/Camera review/Coach team to standards
- Use IPads: HUB training programs
Education
Associate of Science - Fashion Design
The Art Institute Of Philadelphia
Philadelphia, PA09.2014
Skills
- Sales & Clienteling
- Business & Staff development
- Merchandising & Styling
- Employee development
- Recruiting, hiring & training new apps
- Issue and conflict resolution
Timeline
Assistant Store Manager
Brahmin
05.2023 - 11.2024
Assistant Store Manager
Tommy Bahama
11.2021 - 04.2023
Merchandising Assistant Manager/Visual Associate
Gap
06.2021 - 04.2023
Co Manager
Guess
10.2020 - 06.2021
Studio Owner
HausofGurz LLC
01.2017 - Current
Associate of Science - Fashion Design
The Art Institute Of Philadelphia