Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Andy Pinola

Birmingham,USA

Summary

With over 30 years of experience in the food and hospitality industry, I bring a strong foundation in people management, operations, and supervisory skills to my role as Front of House Manager at Automatic Seafood and Oysters. Focused on delivering exceptional guest experiences, I thrive in fast-paced environments where team collaboration and operational efficiency are paramount. My passion lies in empowering teams to uphold high service standards while fostering a welcoming atmosphere aligned with the restaurant's mission and culture.

Overview

12
12
years of professional experience

Work History

Front of House Manager

Automatic Seafood and Oysters
Birmingham, AL
09.2022 - 06.2025
  • Directed front-of-house operations, managing service staff, reservations, scheduling, and financial documentation.
    Conducted training sessions on menu and cocktail variations for staff development.
    Partnered with kitchen team to ensure exceptional food quality delivered to patrons.
    Coordinated service activities to promote an efficient dining experience in a leading Birmingham restaurant.

Head Server/Manager

Tre Luna Bar and Kitchen
Hoover, AL
08.2020 - 09.2022
  • Managed training processes for servers and managers at premiere restaurant in Hoover, AL. Tasks involve closing procedures, processing all closing documentation, conducting data entry, achieving financial balance, fostering customer interactions, educating team members, confirming food preparation standards, and guaranteeing exceptional guest experiences.

Server Trainer

Restaurant Chez Fonfon
Birmingham, AL
03.2013 - 07.2020
  • Delivered exceptional service in a James Beard-nominated restaurant, enhancing guest experiences.
    Executed opening and closing procedures, ensuring operational efficiency.
    Managed financial balancing and reporting to maintain accurate records.
    Demonstrated extensive knowledge of food ingredients and wine pairings, elevating dining experience.

Education

High School Diploma -

Erwin High School
Birmingham, AL

Skills

  • Staff management
  • Reservation management
  • Financial documentation
  • Menu training
  • Food quality assurance
  • Customer service
  • Data entry
  • Team building
  • Point of sale systems
  • Wine pairing
  • Upselling strategies
  • Food safety compliance
  • Scheduling
  • Conflict resolution
  • Guest interaction

Timeline

Front of House Manager

Automatic Seafood and Oysters
09.2022 - 06.2025

Head Server/Manager

Tre Luna Bar and Kitchen
08.2020 - 09.2022

Server Trainer

Restaurant Chez Fonfon
03.2013 - 07.2020

High School Diploma -

Erwin High School

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