Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
1
1
year of professional experience
Work History
Assistent Manager
Charleys Philly Cheese Steak
06.2022 - 06.2023
Supervised day-to-day operations to meet performance, quality and service expectations.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Mentored team members to enhance professional development and accountability in workplace.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Created employee schedules to align coverage with forecasted demands.
Developed strategy to increase sales and drive profits.
Reviewed sales and gross profit report to assess company efficiency.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Increased employee performance and job satisfaction to strengthen retention and engagement.
Education
12 -
Jesús Menendez
Cuba
06.2019
Skills
Strategic Planning
Photography
Organizational Policies
Manage Budgets
Accomplishments
Achieved Result by completing Task with accuracy and efficiency.