Andy Preston
Joshua,TX
Summary
Dynamic professional with a strong background in operations management and team leadership. Known for effective communication and problem resolution skills, successfully enhancing customer experiences and streamlining processes to achieve significant business outcomes.
Overview
17
17
years of professional experience
Work History
Manager
Elk Ridge RV Park
10.2025 - Current
- Managed daily operations to ensure exceptional guest experiences and satisfaction.
- Developed marketing strategies to increase park visibility and attract new customers.
- Coordinated maintenance schedules to ensure facility upkeep and safety compliance.
- Conducted regular site inspections to maintain high standards of cleanliness and presentation.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Area Manager
Explorus
06.2025 - 11.2025
- Oversaw staff scheduling and training, enhancing team performance and service delivery.
- Resolved guest complaints promptly, fostering positive relationships and repeat business.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
- Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Conducted regular site inspections to maintain high standards of cleanliness and presentation.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Area Manager
Vista Recreation
04.2024 - 10.2024
- Managed daily operations to ensure compliance with company policies and standards.
- Coordinated team schedules to optimize resource allocation and enhance productivity.
- Implemented effective communication strategies to improve team collaboration and workflow.
- Assisted in training new staff on operational procedures and safety protocols.
- Monitored inventory levels and coordinated restocking efforts to meet demand efficiently.
- Resolved customer inquiries and complaints promptly, enhancing overall satisfaction levels.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
- Resolved conflicts promptly to promote positive environment for customers.
- Coordinated with various departments to facilitate smooth communication, enhancing operational effectiveness.
- Supervised various locations, enforcing high-quality standards of operation.
- Defined clear targets and objectives and communicated to other team members.
- Established team priorities, maintained schedules and monitored performance.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Owner/Operations Manager
Preston Motor Company and 8 Point Auto Sales
01.2009 - 01.2024
- Developed and implemented strategic marketing initiatives to enhance brand visibility and drive sales growth.
- Oversaw daily operations, ensuring efficient workflow and optimal customer service standards.
- Managed inventory control systems to streamline procurement processes and reduce operational costs.
- Trained and mentored staff on best practices in automotive sales and customer engagement techniques.
- Analyzed market trends to identify new business opportunities and adapt sales strategies accordingly.
- Established partnerships with local businesses to expand customer reach and increase referral business.
- Implemented quality control measures to ensure vehicle standards met regulatory requirements and customer expectations.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
- Generated revenues yearly and effectively capitalized on industry growth.
- Expanded business into new markets, cond
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Trained and guided team members to maintain high productivity and performance metrics.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Managed inventory control systems to optimize stock levels and reduce overhead costs.
- Oversaw compliance with safety regulations, ensuring a secure environment for employees and customers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Developed and implemented strategies to maximize customer satisfaction.
- Increased profit by streamlining operations.
Owner/Operator
PMC Sales and Hauling
01.2009 - 01.2024
- Managed daily operations, ensuring efficient logistics and timely deliveries.
- Developed strategic partnerships with local businesses to enhance service offerings.
- Implemented cost-control measures, optimizing resource allocation across projects.
- Streamlined workflow processes, increasing overall efficiency and reducing turnaround times.
- Conducted regular inspections of equipment to maintain operational readiness and compliance.
- Analyzed market trends to identify new business opportunities and customer needs.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Implemented effective financial management practices, improving cash flow and profitability.
- Assessed income and expenses and adapted plans to improve profit levels.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Maximized revenue by identifying new market opportunities and implementing targeted sales strategies.
- Optimized workflow processes through careful analysis of operational needs and resource allocation.
- Improved safety standards by regularly reviewing protocols and implementing necessary updates.
- Operated with safety and skill to avoid accidents and delays.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Dropped and hooked trailers and changed configuration of equipment.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Managed day-to-day business operations.
Education
No Degree - Trucking
Weatherford College
Weatherford, Texas, TX11-1997
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Task delegation
- Documentation and reporting
- Operations management
- Project management
- Sales management
- Workforce management
- Negotiation
- Business development
- Budget control
- Financial management
- Revenue management
- Financial records oversight
- Effective communication
- Problem resolution
- Positive attitude
- Attention to detail
- Multitasking
- Problem-solving
- Team development
Class A CDL
I have held a Class A CDL since 1997.
Timeline
Manager
Elk Ridge RV Park
10.2025 - Current
Area Manager
Explorus
06.2025 - 11.2025
Area Manager
Vista Recreation
04.2024 - 10.2024
Owner/Operations Manager
Preston Motor Company and 8 Point Auto Sales
01.2009 - 01.2024
Owner/Operator
PMC Sales and Hauling
01.2009 - 01.2024
No Degree - Trucking
Weatherford College