Andy Ruiz
Fort Drum
Summary
Bilingual Medical Support Assistant with over five years of experience in various medical healthcare settings. Skilled at assisting physicians & nurses with patient examination procedures, documenting patient information and providing patient education. In-depth knowledge of insurance company liaison procedures and medical terminology.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Support Assistant
Guthrie Medical Clinic
01.2023 - Current
- Provided backup support to office staff by completing billing and filing tasks, answering phones and scheduling appointments.
- Determined nature and urgency of patient requests to refer patients to appropriate medical staff.
- Organized patient records to research records, extract medical information and review records for completeness and accuracy.
- Performed medical records management, including filing, organizing and scanning documents.
- Interviewed patients to verify and update clinical and demographic records.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Child & Youth Program Assistant
School Age Center
03.2022 - 01.2023
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
- Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
Assistant Activities Coordinator
Sea Cliff Healthcare Center
01.2021 - 03.2022
- Facilitated special activities on weekends and evenings.
- Promoted and communicated upcoming activities to residents, families and associates.
- Coordinated, planned, developed and implemented activities designed to enrich lives of assisted living residents.
- Encouraged, supported and assisted residents with activities and documented activity attendance and degree of involvement.
- Prepared rooms, equipment and supplies and maintained clean activity area to foster welcoming environment and maximize participation.
- Contributed to resident care planning by participating in assessment, developing service plan goals and maintaining progress notes.
- Sought and obtained community opportunities for cultural and recreational participation and safely transported residents to and from locations.
- Maintained and ordered supplies for activities.
- Prepared event materials, staged spaces and coordinated activities with other departments.
Caregiver/Medical Technician
Sunrise Assisted Living And Memory Care
12.2019 - 01.2021
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
- Assisted physicians and nurses in performing diagnostic tests and procedures to identify accurate treatment for patients.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Education
High School Diploma -
Magnolia Learning Center
Garden Grove, CA04.2021
Skills
- Bilingual
- Mechanical Therapy
- Patient Admission
- Medical Terminology
- Multi-Sensory Activities
- Documentation Procedures Expertise
Certification
- First Aid/CPR Certified
Languages
Spanish
Native or Bilingual
Timeline
Medical Support Assistant
Guthrie Medical Clinic
01.2023 - Current
Child & Youth Program Assistant
School Age Center
03.2022 - 01.2023
Assistant Activities Coordinator
Sea Cliff Healthcare Center
01.2021 - 03.2022
Caregiver/Medical Technician
Sunrise Assisted Living And Memory Care
12.2019 - 01.2021
High School Diploma -
Magnolia Learning Center
- First Aid/CPR Certified
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