Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Open To Work

Andy Sanchez

Sterling,VA

Summary

Dedicated restaurant server with a proven track record in providing exceptional customer service and efficient dining experiences. Known for effective communication and strong time management skills. Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

2
2
years of professional experience

Work History

Restaurant Server

Sliver Dinner
Sterling
06.2023 - Current
  • Provided exceptional customer service to enhance dining experiences.
  • Took orders accurately and communicated with kitchen staff effectively.
  • Processed payments and handled cash transactions securely and efficiently.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Participated in training new staff on service standards and procedures.
  • Provided exceptional service to high volume of daily customers.
  • Trained new employees on restaurant procedures and plating techniques.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Implemented feedback from customers to improve service quality and menu offerings.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Delivered beverages, appetizers, entrees, and desserts to guests in an efficient manner.
  • Followed up on guest requests in a timely manner.
  • Provided menu recommendations and answered questions regarding food ingredients and preparation methods.

Education

Bachelor of Business Administration - Business Administration

Northern Virginia Community College
Sterling, VA
12-2027

Skills

  • Customer service
  • Effective communication
  • Team collaboration
  • Time management
  • Training and development
  • Table setting
  • Guest seating management
  • Front-of-house display creation
  • Efficient service
  • Cleanliness
  • Allergy awareness
  • Hospitality and accommodation
  • Service prioritization
  • Customer satisfaction
  • Guest service
  • Order taking
  • Table setting arrangements
  • Suggestive selling
  • Order management

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Restaurant Server

Sliver Dinner
06.2023 - Current

Bachelor of Business Administration - Business Administration

Northern Virginia Community College