Summary
Overview
Work History
Education
Skills
References
Timeline
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Andy Shrivastava

Sunnyvale,CA

Summary

Results-driven General Manager known for high productivity and efficient task completion. Skilled in strategic planning, team leadership, and operational management. Excel in communication, problem-solving, and adaptability, ensuring effective team collaboration and customer satisfaction. Committed to driving business growth through innovative strategies and exemplary leadership qualities.

Overview

30
30
years of professional experience

Work History

General Manager

Armadillowillys B B Q
Sunnyvale, CA
03.2019 - 06.2025
  • Instituted operational strategies, enhancing efficiency while cutting costs significantly.
  • Guaranteed adherence to local health department regulations for optimal food safety compliance.
  • Conducted regular meetings with senior management team to review progress against established objectives.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
  • Coordinated training activities for employees to ensure compliance with company policies and procedures.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.

Assistant General Manager

Armadillowillys B B Q
Santa Clara, CA
07.2012 - 03.2019
  • Managed daily operations of the store, including scheduling and supervising staff.
  • Implemented safety protocols to protect both customers and employees from potential hazards.
  • Conducted regular performance evaluations for employees to ensure quality standards were maintained.
  • Analyzed financial data and prepared reports for senior management.
  • Ensured compliance with all applicable laws and regulations related to employment practices.
  • Assisted in the recruitment process by conducting interviews with prospective candidates.
  • Identified opportunities for cost savings and operational efficiency improvements.

General Manager

Carrows Restaurants Inc.
Campbell, CA
09.2003 - 07.2012
  • Led district training store, enhancing skill development for new management trainees.
  • Prepared comprehensive reports for senior leadership, detailing key performance metrics.
  • Managed daily business operations, including budgeting, staffing, scheduling, and inventory control.
  • Ensured compliance with local health department regulations on food safety standards.
  • Implemented employee recognition programs to drive motivation towards organizational goals.
  • Monitored financial performance, identifying opportunities for cost savings and revenue enhancement.
  • Conducted routine audits of internal controls to ensure accuracy in financial records.
  • Complied with company policies and government regulations to mitigate risks of violations.

Associate General Manager

Carrows Restaurants Inc.
Cupertino, CA
11.1995 - 09.2003
  • Resolved escalated customer complaints in a timely manner while maintaining customer satisfaction levels.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Participated in recruitment, interviewing, and hiring processes to build a strong team.
  • Oversaw daily operations, ensuring efficiency and compliance with company standards.
  • Led staff training sessions to improve service quality and operational skills.
  • Oversaw facility maintenance and repairs to ensure a high standard of presentation.

Education

Master of Science - Process Technology

U of M
Winnipeg, MB

Skills

  • Operational strategy and development
  • Regulatory compliance
  • Budgeting and cost control
  • Financial analysis
  • Inventory management
  • Goal achievement
  • P&L management
  • Employee development

References

References available upon request.

Timeline

General Manager

Armadillowillys B B Q
03.2019 - 06.2025

Assistant General Manager

Armadillowillys B B Q
07.2012 - 03.2019

General Manager

Carrows Restaurants Inc.
09.2003 - 07.2012

Associate General Manager

Carrows Restaurants Inc.
11.1995 - 09.2003

Master of Science - Process Technology

U of M

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