ANDY TRAN
Garden Grove,CA
Summary
Versatile and results-driven professional with a robust background in vehicle mechanics and customer service, notably with the United States Army National Guard. Excelled in diesel maintenance and team collaboration, enhancing fleet readiness and operational efficiency. Recognized for outstanding communication and problem-solving skills, consistently delivering excellence in diverse roles.
Overview
7
7
years of professional experience
Work History
Crew Member
Raising Cane's Chicken Fingers
Garden Grove
12.2022 - Current
- Delivered outstanding customer service, ensuring a consistently positive dining experience for guests
- Demonstrated versatility by excelling in various roles, including front counter, drive-thru, and kitchen operations, showcasing adaptability and flexibility
- Upholding high standards of cleanliness and adherence to health and safety regulations, contributing to a safe and welcoming environment
- Collaborated seamlessly with team members to optimize operational efficiency during peak hours
- Proactively engaged in training programs, enhancing product knowledge, and refining customer service skills
- Earned commendations for exceptional service, fostering a positive atmosphere within the restaurant
Team Member
After's Ice Cream
Fountain Valley, CA
04.2022 - Current
- Handled cashier responsibilities and provided excellent customer service
- Offered product recommendations and maintained a clean and safe environment
Wheeled Vehicle Mechanic
United States Army National Guard
Los Alamitos, CA
10.2018 - 10.2024
- Conducted routine maintenance and basic repairs on various military wheeled vehicles, developing skills in engine, suspension, steering, and braking systems
- Collaborated with experienced mechanics to troubleshoot and address mechanical issues, enhancing problem-solving abilities
- Actively participated in training programs and workshops to improve technical skills and understanding of military vehicle systems
- Assisted in preparing and executing preventive maintenance schedules, contributing to overall fleet readiness
- Demonstrated commitment to safety protocols and adherence to established procedures
Guest Advocate/Front of Store Attendant
Target
Westminster, CA
01.2019 - 01.2021
- Welcomed and assisted guests, ensuring their needs were met or exceeded
- Worked effectively within a team to accomplish tasks
- Conducted independent duties as a cart attendant, including training new hires
- Managed chemical and bio-hazardous waste disposal safely and responsibly
- Adapted to work pace as needed
Sales Associate
PTR Games
Orange, CA
01.2018 - 01.2019
- Managed store operations, including inventory management and cashier duties
- Provided customer service, including assistance with gaming equipment repairs and transactions
- Followed up with customers regarding repair updates and statuses
Education
Antelope Valley College - Basic Blueprint Interpretation, Aircraft Structures, Composites Fabrication & Repair, Aerospace Workplace Issues & Ethics, Aircraft Production Systems
Antelope Valley College
Lancaster10.2022
High School Diploma -
La Quinta High School
Westminster, CA06.2018
Skills
- Diesel maintenance
- Basic knowledge of tools
- Ability to work in a team or independently
- Hardworking and results-oriented
- Excellent oral and written communication skills
- Inventory Management and Cash Handling
- Customer Service
- Patient and Optimistic
Volunteer Experience
- Pugtoberfest, Costa Mesa, CA, 10/01/16, Assisted with pet shelter activities and event setup.
- 8th Annual Central-West County Health Expo, Garden Grove, CA, 11/01/17, Served as a runner and assisted with event setup., Provided assistance to visitors.
- Strawberry Festival 5K Run, 05/01/18, Assisted with event setup, maintenance, and security.
Military Service
United States Army National Guard, Fort Lee, Fort Lee, VA, Wheeled Vehicle Mechanic, 01/01/19, Present, Conducted routine maintenance and basic repairs on various military wheeled vehicles, developing skills in engine, suspension, steering, and braking systems., Collaborated with experienced mechanics to troubleshoot and address mechanical issues, enhancing problem-solving abilities., Actively participated in training programs and workshops to improve technical skills and understanding of military vehicle systems., Assisted in preparing and executing preventive maintenance schedules, contributing to overall fleet readiness., Demonstrated commitment to safety protocols and adherence to established procedures.
Timeline
Crew Member
Raising Cane's Chicken Fingers
12.2022 - Current
Team Member
After's Ice Cream
04.2022 - Current
Guest Advocate/Front of Store Attendant
Target
01.2019 - 01.2021
Wheeled Vehicle Mechanic
United States Army National Guard
10.2018 - 10.2024
Sales Associate
PTR Games
01.2018 - 01.2019
Antelope Valley College - Basic Blueprint Interpretation, Aircraft Structures, Composites Fabrication & Repair, Aerospace Workplace Issues & Ethics, Aircraft Production Systems
Antelope Valley College
High School Diploma -
La Quinta High School