Andy Van Laere
IT Systems Analyst (remote)
Philomath,OR
Summary
Results-oriented and innovative with demonstrated success excelling in dynamic, fast-paced environments and ability to utilize extensive technical knowledge. Proven success developing and implementing elegant software solutions meeting requirements and acceptance criteria. Functional knowledge of Ruby on Rails, as well as project experience in web development and Agile methodology. Skilled at teamwork and team contribution, with strong leadership experience and talent driving teams to deliver timely results. Practiced in stakeholder and client communication, as well as career experience with project planning and cross-functional collaboration.
Overview
37
37
years of professional experience
6
6
years of post-secondary education
Work History
Senior Desktop Support Technician
Patriot LLC (Contract With E.P.A)
Corvallis, OR
08.2021 - Current
- Collaborated with business partners and internal stakeholders to optimize scheduling of repair and upgrade jobs, minimizing resource availability disruptions.
- Deployed over 1000 devices across multiple facilities, connecting hardware to central Federal network hubs for multi-site interconnectivity.
- Managed end-user accounts and permissions, overseeing correct provisioning of access rights in accordance with security best practices and government policies.
- Authored detailed documentation on service call resolutions, providing valuable data on both personnel performance and effective remediation techniques.
- Identified negative hardware performance trends and common issues afflicting systems, reporting findings for remediation
Desktop Solutions Tech I &II / IS Team Intern
Samaritan Health Services
Corvallis, OR
07.2015 - 02.2020
- Collaborated within high-performing team of 15 technicians, overseeing install, configuration, troubleshooting, issue resolution, and on-going support and maintenance across SHS
- Provided friendly and knowledgeable customer support, servicing desktop and laptop hardware and software, printers and peripheral equipment, and completing network support
- Analyzed and diagnosed issues, recommended and executed problem solving measures or escalations, and suggested upgrades or replacements as required
- Partnered with Software Analysis team, providing technical knowledge and troubleshooting skills to assist with software functionality issue resolutions
- Played key role in go-live and IT build at new county hospital location
- Recognized continuously by manager as team’s top performer, regularly assigned to any of five locations to resolve issues in timely manner with limited background information
Network Administrator
People Sustaining Kings Valley
Kings Valley, OR
08.2012 - 12.2015
- Oversaw maintenance, support, documentation, and inventory tracking of organizations technology systems
- Successfully maintained network with +200 users, serving as sole administrator
- Performed day-to-day LAN and WAN administration, maintenance and support
Web Development Student
LeWagon Programming Bootcamp
Philomath, OR
09.2014 - 09.2015
- Gained knowledge of numerous programming languages, frameworks, and development strategies, completing nine-week intensive coding boot camp
- Completed extensive coursework on Object Oriented Programming (OOP) with Ruby, as well as responsive website and API development with Ruby on Rails
- ES6, and AJAX, as well as versioning and collaboration with GitHub and database management with MySQL and PostgreSQL
- Troubleshot and debugged code ensuring compatibility with devices, browsers and operating systems.
- Developed user interfaces with modern JavaScript frameworks, HTML5 and CSS3.
Real Estate Broker
Referral Realty
Philomath, OR
12.1997 - 12.2013
- Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue
- Established and developed real estate agency, driving recruitment and operational growth
- Exceeded annual sales goals 15% with innovative sales techniques
Instructor
Oregon State University
Corvallis, OR
01.1998 - 06.2001
- Tested students to assess progress and adapted learning plans in alignment with performance.
- Reviewed class and student records to identify improvement opportunities
Recreation Center Assistant Manager
Oregon State University
Corvallis, OR
01.1988 - 09.1995
- Trained and guided team members to maintain high productivity and performance metrics.
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Saved $10,000 by implementing cost-saving initiatives that addressed long-standing problems
Education
Computer Programming Bootcamp -
Le Wagon
Istanbul 03.2020 - 05.2020
Some College (No Degree) - Applied Science in Web Database Technology
Linn-Benton Community College
Albany, OR 09.2014 - 09.2015
MBA - Business Administration And Management
Oregon State University
Corvallis, OR 09.1995 - 12.1997
Bachelor of Arts - Cultural Anthropology
Oregon State University
Corvallis, OR 01.1993 - 06.1995
Skills
Masters of Business Administration (MBA)
undefinedAccomplishments
- Received numerous commendations from supervisors for team building, mentoring and leadership skills.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Do not go where the path may lead, go where there is no path and leave a trail.
Ralph Waldo Emerson
Timeline
Senior Desktop Support Technician
Patriot LLC (Contract With E.P.A)
08.2021 - Current
Computer Programming Bootcamp -
Le Wagon
03.2020 - 05.2020
Desktop Solutions Tech I &II / IS Team Intern
Samaritan Health Services
07.2015 - 02.2020
Web Development Student
LeWagon Programming Bootcamp
09.2014 - 09.2015
Some College (No Degree) - Applied Science in Web Database Technology
Linn-Benton Community College
09.2014 - 09.2015
Network Administrator
People Sustaining Kings Valley
08.2012 - 12.2015
Instructor
Oregon State University
01.1998 - 06.2001
Real Estate Broker
Referral Realty
12.1997 - 12.2013
MBA - Business Administration And Management
Oregon State University
09.1995 - 12.1997
Bachelor of Arts - Cultural Anthropology
Oregon State University
01.1993 - 06.1995
Recreation Center Assistant Manager
Oregon State University
01.1988 - 09.1995
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