Andy Vazquez
Tustin,CA
Summary
Hardworking and driven sales management professional equipped to revitalize event operations and align procedures to maximize profits. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
25
25
years of professional experience
Work History
Sr. Manager Sales, Event & Operations
Herbalife International
07.2008 - Current
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Promotions Manager
Herbalife International
04.2007 - 07.2008
- Managed day-to-day functions of promotion departments.
- Collaborated with sales staff to plan campaigns.
- Developed flyers and worked with marketing to create targeted communications..
- Alerted and contacted Distributors about account or informational issues to maintain high levels of customer satisfaction.
- Collected performance data on each promotion to better plan future events.
Manager Sales & Communications (West Coast)
Herbalife International
01.2006 - 03.2007
- Handled Distributor issues, enabling quick resolution, and client satisfaction.
- Resolved Distributor issues quickly to close deals and boost client satisfaction and offering appropriate services.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Traveled to various events, Tour of California, Conquer the Canyons, AVP & Malibu Triathlon.
- Built relationships with customers and community to establish long-term business growth.
- Established and cultivated solid business relationships with new or existing customers.
- Achieved sales goals and service targets by cultivating and securing Distributor relationships.
- Implemented systems and procedures to increase sales.
- Prepared sales presentations for clients showing success and credibility of products.
Supervisor of Distribution Relations
Herbalife International
05.1998 - 03.2005
- Assisted management team in communicating promotions and company updates.
- Directed client relations coverage and customer flow to maintain active services.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Logged call information and solutions provided into internal database.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Contributed subject matter expertise to monthly Senior meetings, recommending process improvements for entire department.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
Education
No Degree - Accounting And Business Management
Santa Ana College
Santa Ana, CASkills
- Talent Development
- Warehousing Functions
- Logistics Operations Management
- Logistics Support Services
- Troubleshooting and Problem Resolution
- Resource Allocation
- Data Analytics
- Operations Planning
- Cross-Functional Collaboration
- Budget Administration
Languages
Spanish
Native or Bilingual
Timeline
Sr. Manager Sales, Event & Operations
Herbalife International
07.2008 - Current
Promotions Manager
Herbalife International
04.2007 - 07.2008
Manager Sales & Communications (West Coast)
Herbalife International
01.2006 - 03.2007
Supervisor of Distribution Relations
Herbalife International
05.1998 - 03.2005
No Degree - Accounting And Business Management
Santa Ana College