Andy Villanueva
Houston
Summary
Team-oriented Warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments.
Overview
4
4
years of professional experience
Work History
Sweetime
N/a
01.2020 - Current
- Worked effectively in fast-paced environments.
- Cleaned counters, machines, utensils, and seating areas daily.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Self-motivated, with a strong sense of personal responsibility.
- Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Pastry Chef
Houston Racket Club
01.2021 - 04.2023
- Maintained well-organized mise en place to keep work consistent.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Coordinated with kitchen staff to guarantee timely delivery of all pastries, cakes and desserts.
- Personalized creations for holidays, weddings, graduations, and personal events.
- Oversaw purchasing, storage, and use of kitchen supplies.
- Created unique daily specials to drive business growth.
- Monitored quality of ingredients used in recipes to maintain consistency and safety standards.
- Produced allergy-friendly gluten-, dairy- and egg-free variations of classic recipes.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Developed and implemented cost-saving strategies for production of cakes, pastries and desserts.
- Supervised and enhanced work of [Number]-person team producing more than [Number] plates per day.
Head Baker
Paris Baguette
10.2023 - Current
- Developed unique recipes and confections to set bakery apart from competition.
- Managed training, disciplining and motivating employees.
- Oversaw budgets and cost controls to maintain efficient operations.
- Assisted with creating promotions to highlight bakery offerings and drive sales.
- Maintained adequate coverage for peak business hours by setting effective employee schedules and leave policies.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Produced consistently high-quality baked goods for customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Complied with health and safety codes to protect staff and customers.
- Trained and supervised new employees on bakery operations and procedures.
- Developed recipes for new products and improved existing recipes.
- Created appealing displays to showcase products in bakery.
- Operated cash registers and processed payments accurately.
- Managed customer service operations, including taking orders and resolving complaints.
- Coordinated food deliveries to guarantee timely arrival of supplies.
- Followed food safety standards when handling ingredients.
- Cleaned and maintained kitchen equipment and oven.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
- Operated ovens and bakery equipment to prepare products according to recipes.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Education
HighSchool Diploma -
Cleveland High School
Cleveland, Tx05.2021
Skills
- Stocking and replenishing
- Performance improvement
- Customer relationships
- Safety processes and procedures
- Security Monitoring
- Money handling
- Cleaning procedures
- Retail merchandising
- Inventory monitoring
- Shipping procedures understanding
- Customer Response
- Inventory management
Timeline
Head Baker
Paris Baguette
10.2023 - Current
Pastry Chef
Houston Racket Club
01.2021 - 04.2023
Sweetime
N/a
01.2020 - Current
HighSchool Diploma -
Cleveland High School