Andy Vo
San Jose,CA
Summary
Diligent College Student focused on Finance and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Securitas EBay Surcurity Guard
Victor Castillo
San Jose, CA
11.2023 - 12.2023
- Responded quickly to emergency situations such as fires, medical emergencies, disturbances.
- Conducted security checks and patrols to ensure the safety of personnel and property.
- Enforced all laws, rules, regulations, and procedures pertaining to the protection of persons and property.
- Assisted in controlling access to restricted areas.
- Monitored surveillance equipment for suspicious activities or persons.
- Observed behavior patterns in order to identify potential criminal activity or threats.
- Investigated suspicious activities or incidents on premises.
- Maintained daily logs of activities with detailed reports when necessary.
- Provided crowd control during special events at the facility.
- Managed traffic flow throughout parking lots and other areas of the facility.
- Interacted with customers in a professional manner while providing assistance as needed.
- Prepared written documentation related to incident reports.
- Operated radio communication systems for coordination with co-workers and supervisors.
- Inspected fire extinguishers and alarms periodically for proper functionality.
- Participated in drills designed to test safety protocols in case of an emergency situation.
- Maintained proper paperwork to provide accurate incident records.
- Monitored buildings and grounds by examining doors, windows and gates to confirm locked and secured status.
- Maintained high levels of alertness throughout shifts.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
Community Moderator
Avolve NFT
02.2023 - 07.2023
- Created project plans with established timelines, assigned to appropriate teams and managed workflow.
- Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.
- Collaborated with developmental team to resolve usability issues and improve website functionality.
- Presented and implemented website and integrated solutions to complement business operations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Developed and maintained relationships with customers and assisted in generating sales opportunities.
Project Manager
Slotie NFT
11.2021 - 06.2023
- Created project plans with established timelines, assigned to appropriate teams and managed workflow.
- Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.
- Collaborated with developmental team to resolve usability issues and improve website functionality.
- Presented and implemented website and integrated solutions to complement business operations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated leadership by making improvements to work processes and helping to train others.
Pool Cleaner
Andrew Vo
San Jose, CA
07.2021 - 08.2022
- Cleaned swimming pools and tested water to pinpoint chemical supplements needed for optimum water chemistry and sustained cleanliness.
- Repaired and installed motors, vacuums and filters, replacing parts approaching failure point after consulting customers.
- Completed seasonal shutdown of pools by draining, covering, and storing equipment.
- Maintained expert knowledge of in-ground and above-ground residential, educational and commercial pools to optimize customer service.
- Instructed customers in safe pool use and in proper, economical use and maintenance of filter and vacuum.
Cabin Leaders
Laura Bakken
Santa Cruz, CA
01.2020 - 01.2020
- Assisted, motivated and managed campers during day.
- Cultivated and strengthened relationships with campers under care.
- Developed and implemented physical, mental and social activities.
- Kept cabin neat, clean and professional in appearance.
- Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
- Helped participants enjoy activities while ensuring adherence to protocol.
- Planned, organized, facilitated and promoted diverse recreational programs.
- Coordinated daily schedule of activities to assigned campers and managed transitions to ensure timely arrival.
Library Assistant Volunteer
Paul Wilson
San Jose, CA
06.2019 - 06.2019
- Worked alongside library staff to shelve books and organize collections.
- Reshelved books and DVDs quickly and correctly.
- Organized circulation of library materials.
- Assisted with regular and special events such as book groups, coffee clubs and storytime for children.
- Evaluated returned items for damage, noted problems and collected for repairs.
Emma Prusch Farm Park Volunteer
Advisory
San Jose, CA
02.2019 - 04.2019
- Worked with owner to determine ranch needs.
- Established and updated policies for managing stock, cleaning ponds and feeding aquatic life.
- Cared for animals with regular feeding and watering, social engagement and play opportunities.
- Cleaned and restocked housing and habitats.
- Cleaned and sanitized equipment and surfaces to protect animal and staff health.
- Maintained clean and orderly play yards, kennels and cages.
Education
High School Diploma -
Kipp San Jose Collegiate
San Jose, CA06.2021
Some College (No Degree) - Business
University of California, Riverside
Riverside, CASome College (No Degree) - Business of Finance
De Anza College
Cupertino, CASkills
- Adaptability and Flexibility
- Clear Communication
- Sales and Marketing Support
- Relationship Building
- Design Visualization
- Team Collaboration
- Problem-Solving
- Proposal Sketching and Planning
- Time Management
- Staff Training
- Event Coordination
- Customer Service
- Critical Thinking
- Data Management
- Team Management
- Friendly, Positive Attitude
- Supervision & Leadership
- Reliable & Trustworthy
- Computer Skills
- People Skills
Languages
English
Native/ Bilingual
Vietnamese
Native/ Bilingual
Spanish
Elementary
Timeline
Securitas EBay Surcurity Guard
Victor Castillo
11.2023 - 12.2023
Community Moderator
Avolve NFT
02.2023 - 07.2023
Project Manager
Slotie NFT
11.2021 - 06.2023
Pool Cleaner
Andrew Vo
07.2021 - 08.2022
Cabin Leaders
Laura Bakken
01.2020 - 01.2020
Library Assistant Volunteer
Paul Wilson
06.2019 - 06.2019
Emma Prusch Farm Park Volunteer
Advisory
02.2019 - 04.2019
High School Diploma -
Kipp San Jose Collegiate
Some College (No Degree) - Business
University of California, Riverside
Some College (No Degree) - Business of Finance
De Anza College