Hi, I’m
Andy Le
Boston,MA
Overview
3
years of professional experience
Work History
Handshake
AI Trainer - Data Labeling & Quality Specialist
12.2025 - Current
Job overview
- Evaluate and refine domain-specific prompts to assess Large Language Model (LLM) performance.
- Conduct expert review and independent research to analyze complex user data.
- Directly enhanced AI model alignment and output quality by providing high-fidelity, actionable feedback to engineering teams.
Wentworth Institute of TechnologyBoston, MA
Peer-Tutor
12.2025 - Current
Job overview
- Tutor undergraduate students in foundational engineering and computer science subjects, reinforcing concepts in Physics, Multivariable Calculus, Differential Equations, Circuit Theory, and C-family languages.
- Support academic progression by clarifying complex topics, developing problem-solving strategies, and improving comprehension across the STEM curriculum.
Harvard University ITCambridge, MA
Technical Field Support Engineer - (Yard/VIP Team Co-op)
08.2025 - 12.2025
Job overview
- Selected for a competitive co-op on a specialized support team delivering Tier 1 and 2 desktop support, software/hardware troubleshooting, network configuration, and asset management.
- Conducted remote support sessions and performed Wi-Fi site surveys across campus buildings.
- Spearheaded technical contributions to the WiFi API upgrade project, rapidly mastering new technologies to troubleshoot backend integration issues and ensure a seamless network transition for the VIP/Yard Team.
- Efficiently managed and resolved end-user support tickets using ServiceNow, consistently diagnosing complex hardware and software problems while communicating clear, patient solutions to users with varying levels of technical expertise.
ElectroSwitch CorporationWeymouth, MA
Computer Engineering Co-op
05.2024 - 04.2025
Job overview
- Accumulated 2,000+ hours of professional coding experience in developing and troubleshooting GUI for flagship battery monitor product using Visual Basic 6.
- Modernized codebase and improved maintainability by converting core battery monitor testing software from VB.NET to C# in Visual Studio 2022.
- Validated sensor isolation design and prevented field failures by building and testing functional prototypes.
- Saved the company $15K by identifying root cause of a chronic manufacturing defect through comparative circuit analysis.
- Reduced test time 74% and improved safety by creating automated dielectric test fixture to replace manual high-voltage process.
- Ensured product reliability pre-release by resolving 12+ critical calibration issues through hardware-in-the-loop debugging.
- Cut software execution time by 67% after building embedded performance profiling tool to identify and eliminate bottlenecks.
Wentworth Institute of TechnologyBoston, MA
BSEE/BSCO/ELMC Laboratory Assistant
09.2023 - 09.2024
Job overview
- Prepared and maintained laboratory equipment and components for electrical engineering courses to ensure operational readiness for weekly student labs.
- Provided direct technical support to students during hands-on sessions.
Timeline
AI Trainer - Data Labeling & Quality Specialist
Handshake
12.2025 - Current
Peer-Tutor
Wentworth Institute of Technology
12.2025 - Current
Technical Field Support Engineer - (Yard/VIP Team Co-op)
Harvard University IT
08.2025 - 12.2025
Computer Engineering Co-op
ElectroSwitch Corporation
05.2024 - 04.2025
BSEE/BSCO/ELMC Laboratory Assistant
Wentworth Institute of Technology
09.2023 - 09.2024