Andy Christian Nunez
Richmond,TX
Summary
Coachable worker who is always willing to learn. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. Diplomatic customer service professional experienced in defining and analyzing customer requests to resolve issues. Accurate in documenting customer concerns and dedicated to maintaining deep knowledge of products and promotions. Confident communicator recognized for consistently receiving excellent customer feedback. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Painter
Pete's Painting
01.2024 - Current
- Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
- Repaired wall holes and scrapes.
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
- Worked holidays and weekends depending on shifting needs of project.
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
Body Shop
Carribean Auto Body
07.2022 - 12.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Prepped cars for paint
- Detailed cars for customers
- Wet sanded and Buffed cars
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Delivered products to customer locations on time.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Cultivated interpersonal skills by building positive relationships with others.
- Learned and adapted quickly to new technology and software applications.
Assembler
AMETEK
11.2020 - 02.2022
- Read and interpret blueprints, schematics, drawings, and work orders to determine the specific assembly instructions.
- Follow established assembly methods and procedures to ensure product quality standards are met.
- Assemble components according to specifications using hand tools, power tools, and other equipment.
- Align components for proper fit and adjust as necessary during the assembly process.
- Inspect finished products for defects and conformance to customer requirements.
- Identify problems that may affect product quality and take corrective action when required.
Delivery Driver
WB Mason
12.2019 - 10.2020
- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Maintained accurate records of goods delivered and collected payments as required.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Informed customers of sales on products
- Communicated with over 60-80 customers daily
Receiving Clerk
Anixter Inc.
04.2019 - 12.2019
- Received incoming shipments and checked for accuracy of items and quantity against invoices and purchase orders.
- Updated inventory records to reflect new stock levels.
- Performed daily cycle counts to ensure accuracy of inventory records.
- Verified that all merchandise was in good condition upon arrival, and reported any discrepancies or damages immediately.
Maintenance Technician
Horizon Bradco
03.2017 - 01.2019
- Diagnosed mechanical problems using visual inspections and test instruments.
- Operated hand and power tools to complete repairs.
- Installed new systems, replacement parts and components to maintain proper operation.
- Disassembled appliances to diagnose problems and facilitate repairs.
- Informed customers of company brand equipment
- Communicated with customers to gather more information of diagnosis of equipment
- Assisted in the installation of new machinery and equipment.
- Made sure equipment was working to customers satisfaction
Deli Worker
Stop & Shop
12.2015 - 02.2017
- Assisted customers with selecting deli items and providing product knowledge.
- Greeted customers in a friendly manner and provided excellent customer service.
- Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
- Pushed for sales of new products to customers
Education
High School Diploma -
Lynn Classical High School
05-2015
Skills
- Attentive
- Respectful
- Positive Energy
- Excellent customer service skills
- Patient
- Communication
- Heavy Lifting
- Strong Work Ethic
- Problem-Solving
- Hand and power tools
Languages
Spanish
Professional Working
Timeline
Painter
Pete's Painting
01.2024 - Current
Body Shop
Carribean Auto Body
07.2022 - 12.2023
Assembler
AMETEK
11.2020 - 02.2022
Delivery Driver
WB Mason
12.2019 - 10.2020
Receiving Clerk
Anixter Inc.
04.2019 - 12.2019
Maintenance Technician
Horizon Bradco
03.2017 - 01.2019
Deli Worker
Stop & Shop
12.2015 - 02.2017
High School Diploma -
Lynn Classical High School
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