ANDY L. Bridges
Restaurant Manager
San Antonio,Texas
Summary
Passionate and dedicated hospitality professional with strong experience in restaurant management, administration, operations, and customer service. Versatile with excellent interpersonal skills and meticulous attention to detail. Ability to gather and interpret business requirements, efficiently manage time and delegate tasks. Strong work ethic and engagement in tasks- approaches work with a focus on integrity, efficiency and purpose.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
4
4
Certifications
Work History
RESTAURANT/Restaurant Bar Manager
Molak Corporation
San Antonio, TX
08.2021 - Current
- Down on grayson / Molak Corporation, Create new seasonal cocktail/mocktail beverages that keep up with the latest drink trends, and execute these at a high volume level
- Increased bar sales 12% within the first 6 months of hire
- Processed in-house batching of fresh juices, syrups, tinctures, bitters and infusions.
- Responsible for all inventory and ordering for all bar products and, ensuring bar sales, and controlled costs are meeting and at times exceeding expectations, by reducing inventory costs 8% by evaluating and streamlining vendor selection process.
- Daily involvement in building and equipment maintenance
- Manage the performance of BOH & FOH staff, including hiring, scheduling, coaching, training, and discipline. Leading every shift, working closely with staff members to ensure consistently superb quality and legendary guest experiences
- Interviewed and hired staff, and helped in increasing employee retention by 20%
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Kept tract of Daily sales, and labor control, consistently keeping labor below 15%
- Attend bi-weekly meetings with General Manager and Director Operations to discuss financial statements and review operational improvement and goals
General manager
Southerleigh Haute South
07.2020 - 05.2021
- Pre-opening of Southerleigh Hospitality Group’s new fine-casual restaurant concept
- Collaborated with the owners and investors regarding opening procedures, established budgets, OS&E, FF&E
- Designed the bar menu including craft beer, wine, signature cocktails, and coastal comfort cuisine pairings
- Generated over $3.4 million in the first 6 months, 3 of the months at only 50% occupancy
- Maintained an average of 35.12% in food cost, 16.9% in bar cost, and 16% in labor cost
- Provided leadership and direction to a team of 55 employees which I interviewed, hired, and trained as part of the opening team in the midst of the pandemic
- Created all restaurant standards and training guidelines: food knowledge training (specifically oysters), beer, wine, spirit knowledge training, and extremely high levels of service and hospitality standards
- Initiated all employee on-boarding, maintained staffing levels, handled payroll & benefits enrollment through APS (managed & completed the switch to Engage PEO for all restaurants)
Assistant General Manager
07.2015 - 07.2020
- Southerleigh fine food and brewery
- Originally hired as a server/bartender, promoted to Manager within 6 months, promoted to Assistant General Manager 1 year later
- Developed and implemented the Employee Handbook which outlined company policies and procedures
- Recruited, interviewed and hired employees and maintained staffing levels
- Creative extensive and aggressive training programs that included food menu knowledge, wine, and a strong emphasis on craft beer
- In 2017 we produced $5.9 million in revenue, 2018 was $6.4 million, and 2019 was over $7 million in revenue
- Delegated tasks and responsibilities to other managers and staff, as expected by the executive team
- Exemplified excellent and memorable guest service, creating an atmosphere for empowered employees to go above and beyond to provide exceptional service
- Responsible for all onboarding, weekly payroll, & benefits enrollment for entire staff
Food & Beverage supervisor
06.2014 - 07.2015
- Hotel Contessa/Benchmark hospitality
- Assisted the General Manager and F&B Director in the daily operations of the four hotel F&B outlets: Las Ramblas, The Cork Bar, the Roof Top Pool Bar, and In-Room Dining
- Responsible for training staff to ensure that 4-Diamond standards were met
- Maintained staffing levels, handled payroll, and learned how to regulate food, liquor, and labor costs
- Managed the maintenance and cleanliness of each outlet, planned daily strategies for the high volume meal periods
- Delegated essential tasks to properly trained staff, upsold goods and services offered
- Assessed and offered creative suggestions or solutions to guest requests
Server/Bartender
La Cantera Resort & Spa/Destination Hotels & Resorts
12.2013 - 06.2014
- Server and bartender, was trained in all outlets at the resort, from poolside to fine dining
Server/Bartender/Bar Manager
Docs Seafood & Steaks
corpus Christi, TX
03.2009 - 08.2013
- Started as a server and bartender, was later promoted to Bar Manager
- Responsible for managing all details of bar inventory
- Responsible for depositing cash drawer and locking up the restaurant at the end of the night
Education
BA - Intercultural/multicultural & diversity studies
Lee University
08.2001 - 05.2004
Skills
Proficiency with Aloha, Toast, and Micros POS
Proficient with RSI, APS, and Engage PEO payroll and HR systems
Proficient with Restaurant 365 & RSI for Accounting & InventoryExperinced in Open Table, and Resy and Spot On
Banquet and private group sales and management
Beer, Wine, and Liquor knowledge
Certification
Certified Beer Server - Cicerone
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
RESTAURANT/Restaurant Bar Manager
Molak Corporation
08.2021 - Current
General manager
Southerleigh Haute South
07.2020 - 05.2021
Assistant General Manager
07.2015 - 07.2020
Food & Beverage supervisor
06.2014 - 07.2015
Server/Bartender
La Cantera Resort & Spa/Destination Hotels & Resorts
12.2013 - 06.2014
Server/Bartender/Bar Manager
Docs Seafood & Steaks
03.2009 - 08.2013
BA - Intercultural/multicultural & diversity studies
Lee University
08.2001 - 05.2004