Andy Melo
Naples,FL
Summary
Creative Web Designer incorporates rich media assets and extensive interactivity to engage and capture audiences. Develops novel architectures and navigation plans to differentiate final products from existing competition. Specializes in sites guaranteed to stand out among crowded industries and product categories. UX Designer with 5 years in Agile environment. Adept at distilling abstract concepts into solid, defined mobile applications. Background in finance and e-commerce industries. Project leader with web design expertise. Highly effective communicator adept at managing large groups of developers, designers and engineers. Holistic Web Designer contributes to all aspects of site development and production. Provides support from initial conceptualization through testing and into final deployment. Trusted to make customers' ideas actionable and profitable realities. Customer-oriented Web Designer offering strong work ethic and 100% satisfaction record. Exceptional creative and analytical skills. Specialties include web programmer and web designer. Superior knowledge of 2D modeling, 3D modeling, javascript and php. Web Designer committed to developing elegant user interfaces that raise bar for utility and design. Skilled in CSS Animation programming and use of Adobe Creative Suite. Astute project manager with over 5 years of experience in web development. Proven expertise in insurance products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Identifies and resolves concerns while promoting new products and meeting sales objectives.
Overview
7
7
years of professional experience
Work History
Life Insurance Agent
Family First Life
Miami, FL
11.2022 - Current
- Communicated with clients to understand needs and identify best policies for each case.
- Calculated premiums and established payment methods.
- Sold life insurance policies via telephone and assisted other agents with underwriting.
- Contacted prospective customers to present information and explain available services.
- Pursued continued professional development through insurance workshops, course and webinars.
- Developed prospects from current commercial customers, referral leads or sales or trade meetings.
- Provided leadership and training for new agents regarding industry best practices and company policies.
- Offered policy guidance and management to promote asset protection.
- Exceeded company sales goals for new policies.
- Provided death benefits by delivering policy proceeds and reassessing client needs.
- Obtained underwriting approval by completing application for coverage.
- Developed marketing strategies to compete with other individuals or companies selling insurance.
- Created coordinated protection plans by calculating and quoting rates for immediate coverage action and long-term strategy implementation.
- Explained coverage options to potential policyholders, answering questions or concerns.
- Conducted in-home and group presentations to provide detailed explanations of policy guidelines and benefits to clients and families.
- Strategized long-term business objectives by assessing customer feedback for direction on process improvements.
Vice President of Sales
UNITED WEALTH EDUCATION
Miami, FL
12.2020 - 11.2022
- Represented company at various community and business events to promote awareness, network with potential clients and penetrate new markets.
- Aligned sales objectives with business initiatives using strategic development, forecasting and budgeting.
- Met assigned targets for profitable sales volume, market share and key financial performance objectives.
- Led learning and development initiatives to educate sales personnel on new products and services.
- Developed innovative advertising, public relations, social media and events to advance brand marketing efforts.
- Used cold calling and networking to sell products and services.
- Conducted market research to identify selling possibilities and evaluate customer needs.
- Communicated regularly with territory and regional managers for daily support and strategic planning.
- Contacted existing customers or clients to gather testimonials and evidence to support sales proposals.
- Assigned qualified leads to field sales team for further development and closure.
Web Designer
Custom Cable Industries
Miami, FL
07.2018 - 06.2020
- Designed websites, portals and large-scale web applications for multiple clients.
- Addressed user interface issues reported by site visitors, creating remedial measures to smooth interaction and correct weaknesses.
- Mastered web designs from conception to completion and handled graphic design, artwork and digital application.
PC Technician
Custom Cables
Miami, FL
08.2016 - 06.2018
- Monitored, tracked and documented service support activity to assist future problem resolution.
- Maintained network and system performance thresholds based on MCSE certification, knowledge of up-to-date hardware concepts and familiarity with governmental regulations.
- Assessed system service needs, diagnosing fixes and lending technical and application support for various configurations and deployments.
- Performed computer system, software and peripheral installation, maintenance, troubleshooting and repair to achieve nonstop availability.
- Performed functionality testing on various systems and applications to confirm suspected faults and malfunctions.
- Detected and corrected error messages within software and hardware reporting systems.
- Responded to assistance requests from users and directed individuals through basic troubleshooting tasks.
- Troubleshot devices to identify and solve issues with hardware or software performance.
- Analyzed workflows and procedures to recommend operational support tools and technologies.
- Installed computers and other devices individually and across networks, testing connections to support proper functioning.
- Configured computers to network drivers and connected to printers and other peripheral equipment.
- Diagnosed and determined system issues to route for repair.
- Identified hardware issues caused by component failures using approved diagnostic tools.
- Updated software versions with patches and new installations to close security loopholes and protect users.
- Identified and eliminated computer viruses and threats, implementing measures to protect against future data breaches.
- Supported users with fax machines, printers and other output devices to facilitate local connectivity requirements.
- Served as network administrator by creating accounts and managing permissions for users.
- Utilized password reset utility to unlock units with BIOS password locks.
- Disassembled computer systems to troubleshoot and resolve hardware issues.
- Oversaw equipment procurement, installation, maintenance and disposal tasks.
Education
Bachelor of Science - Web Design
Florida Vocational Institute
Miami, FL08.2016
Skills
- Image Optimization
- Campaign Branding
- User-Centered Design
- Design, Layout and Typography
- Web and Application Servers
- Front-End Programming: HTML5, CSS3, AJAX
- Javascript Libraries and Frameworks
- Web Analytics Tools
- Scripting Languages: PHP, Python, Javascript
- Email Marketing
- Building Relationships
- Insurance Sales Strategy
- Financial Needs Assessment
- Verbal and Written Communication
- CRM Software
- Marketing Strategy Development
- Insurance Policy Sales
- Premium Calculations
- Client Prospecting
- Team Training and Development
Languages
Spanish
Native/ Bilingual
English
Professional
Portuguese
Professional
Timeline
Life Insurance Agent
Family First Life
11.2022 - Current
Vice President of Sales
UNITED WEALTH EDUCATION
12.2020 - 11.2022
Web Designer
Custom Cable Industries
07.2018 - 06.2020
PC Technician
Custom Cables
08.2016 - 06.2018
Bachelor of Science - Web Design
Florida Vocational Institute