Experienced leader passionate about leading a customer and employee centric culture while maintaining a risk management focus.
Over twenty years of experience consulting and collaborating with leadership to coach and train employees to achieve their goals and objectives. Extensive network of partners to use as resource and to collaborate efforts to motivate and strategies with new products, services and initiatives. Diverse leadership experience: being a leader in the classroom, within my team, across L&D facilitation, as well as having held leadership roles with various ERN groups. Outside of work have held leadership roles with parent groups, church groups and various non-profit organizations. Accomplished in diversifying training programs and expanding course offerings to handle larger numbers of enrollees. Well-versed in developing courses for new topics and adjusting existing classes to meet changing demands. Hardworking and disciplined leader with advanced conflict resolution skills, good organizational abilities and proactive approach. Veteran Learning Development Consultant quickly grasps organizational structures and needs in order to create optimal learning and development solutions. Gifted in establishing connections with department heads, instructors and employees. Research-driven and highly organized with critical and objective approach. Knowledgeable training leader with proven skills in program and team management. Successful at evaluating training needs and program operations to make effective decisions.