Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Anecito Pendon

San Antonio,TX

Summary

Training professional with extensive leadership experience in staff development, process and productivity improvements, performance management and curriculum design. [Job Title] motivated to improve organization and employee performance by creating environment of mutual respect, trust, consensus-building and accountability. Exceptional talent delivering multi-modal training across functions to improve knowledge and performance. Confident training leader with demonstrated planning, organizational and leadership abilities focused on [Area of expertise]. Highly effective at educating people at all different skill levels. Seek similar role with [Type] company. Successful at developing and improving training programs for employees at all levels. Good communicator, planner and conflict manager with advanced understanding of training needs for each department. Expertise in [Software]. Team-oriented self-starter bringing [Number] years in training, staff development, management and human resources. Exceptional communication, analytical and organizational skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

28
28
years of professional experience

Work History

CSS Section Lead/Education & Training Manager

United States Air Force, USAF
04.2012 - Current
  • Enhanced employee performance by designing and implementing comprehensive training programs.
  • Increased overall productivity by conducting regular skills gap analyses and addressing identified needs with targeted training interventions.
  • Facilitated leadership development workshops, fostering an environment of growth and self-improvement among management team members.
  • Coordinated technical training and personal development classes for staff members.

Avionics Technician

United States Air Force, USAF
05.2002 - 03.2012
  • Enhanced aircraft safety by performing routine inspections and maintenance on avionic systems.
  • Increased efficiency in troubleshooting processes by utilizing advanced diagnostic tools and equipment.
  • Improved aircraft performance by repairing, maintaining, and calibrating navigation systems.
  • Ensured compliance with FAA regulations through diligent adherence to guidelines and proper documentation of maintenance procedures.

Front Desk Receptionsts

Nikko Hotel Guam
06.1996 - 04.2002
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Streamlined office operations for improved productivity with effective organization and communication skills.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Increased guest retention by maintaining a welcoming and organized reception area.

Education

Bachelor of Science -

University of Maryland Global Campus
Adelphi, MD
03.2025

Associate of Applied Science - Education & Training Management

University of Maryland University College
Adelphi, MD
04.2014

Associate of Applied Science - Avionics Maintenance Technology

University of Maryland Univeristy College
Adelphi, MD
04.2012

Skills

  • New hire on-boarding
  • Strategic thinker
  • Human resource laws expert
  • Leadership training
  • Process evaluation and enhancement
  • Training solutions development
  • Training Oversight
  • Training Methods
  • Class coordination
  • Written and oral communication
  • Product Development
  • Classroom Instruction
  • Performance Metrics
  • Coaching and Mentoring
  • Technical training
  • Process evaluations
  • Multimedia Content Creation
  • Lectures and Discussions
  • Training Program Development
  • Training Program Assessment
  • Training Program Modification
  • Customer Service
  • Continuous Improvement
  • Written Communication

Accomplishments

  • Trained over [Number] hiring managers on behavioral interviewing techniques, hiring processes and onboarding.
  • Trained more than [Number] full time associates and [Number] flex-time associates.
  • Supervised team of [Number] staff members.
  • Documented and resolved [Issue] which led to [Results].
  • Achieved [Result] through effectively helping with [Task].
  • Resolved product issue through consumer testing.
  • Collaborated with team of [Number] in the development of [Project name].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Achieved [Result] by introducing [Software] for [Type] tasks.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Timeline

CSS Section Lead/Education & Training Manager

United States Air Force, USAF
04.2012 - Current

Avionics Technician

United States Air Force, USAF
05.2002 - 03.2012

Front Desk Receptionsts

Nikko Hotel Guam
06.1996 - 04.2002

Bachelor of Science -

University of Maryland Global Campus

Associate of Applied Science - Education & Training Management

University of Maryland University College

Associate of Applied Science - Avionics Maintenance Technology

University of Maryland Univeristy College
Anecito Pendon