Aneesa Flores
Freeport,TX
Summary
Dynamic team leader with a proven track record at Chick-fil-A, excelling in customer service and team motivation. Skilled in inventory management and training, I foster collaboration and adaptability among staff, enhancing productivity and operational efficiency. Committed to maintaining high standards of quality and safety in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Team Leader
Chick-fil-A
03.2025 - Current
- Led team in delivering exceptional customer service during peak hours.
- Trained new staff on operational procedures and customer engagement techniques.
- Implemented inventory management practices to enhance stock organization.
- Ensured compliance with health and safety regulations within the workplace.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Food Service Worker
Diamond S
06.2024 - 05.2025
- Prepared and served food items in compliance with health and safety regulations.
- Collaborated with team members to streamline service processes during peak hours.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Trained new staff on food preparation techniques and customer service standards.
- Monitored food quality and freshness, ensuring adherence to company standards.
Sandwich Artist
SUBWAY®Restaurants
09.2023 - 07.2024
- Prepared sandwiches according to customer specifications and quality standards.
- Maintained cleanliness and organization of food preparation areas and equipment.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to ensure efficient workflow during peak hours.
- Assisted in inventory management by restocking supplies and tracking usage levels.
Cashier
Stewarts
01.2022 - 09.2023
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained knowledge of store promotions and product offerings to assist customers effectively.
- Managed cash register functions, including balancing cash drawers at beginning and end of shifts.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Monitored inventory levels and restocked merchandise to ensure availability for customers.
Education
High School Diploma -
Texas Connections Academy
Houston, TXSkills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Productivity Software
- Computer Operation
- Computer Skills
- Fast Learner
- Adaptability and flexibility
- Multi-tasking
- Active listening
Timeline
Team Leader
Chick-fil-A
03.2025 - Current
Food Service Worker
Diamond S
06.2024 - 05.2025
Sandwich Artist
SUBWAY®Restaurants
09.2023 - 07.2024
Cashier
Stewarts
01.2022 - 09.2023
High School Diploma -
Texas Connections Academy