Aneesa Jones
Miami
Summary
Dynamic Human Resources Specialist with the US Navy, skilled in training development and customer relations. Successfully streamlined onboarding processes, enhancing employee engagement. Proven ability to mentor staff and manage payroll administration, fostering a compliant and positive work environment. Adaptable and results-driven, committed to improving service delivery and team performance.
Professional with strong background in Human Resources, prepared for this role. Expertise in recruitment, employee relations, and policy implementation. Strong focus on team collaboration and achieving results. Reliable and adaptable, skilled in conflict resolution, talent acquisition, and performance management.
Human resources professional prepared to contribute valuable experience in talent acquisition, employee engagement, and compliance. Valued for fostering teamwork and consistently achieving results through adaptability and reliability. Proficient in conflict resolution and strategic planning.
Overview
4
4
years of professional experience
Work History
Human Resources Specialist
US Navy
02.2024 - 10.2025
- Facilitated recruitment process, coordinating interviews and managing candidate communications.
- Developed and implemented employee training programs, enhancing workforce skill sets and job performance.
- Streamlined onboarding procedures, improving new hire integration and engagement across departments.
- Conducted employee relations investigations, ensuring compliance with policies and fostering a positive work environment.
- Managed timekeeping systems to maintain accuracy in employee hours and attendance records.
- Collaborated with team members to enhance service delivery and customer satisfaction rates.
- Resolved customer inquiries effectively through phone, email, and chat support.
- Assisted in training new representatives on policies, procedures, and customer engagement techniques.
- Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
- Updated HR database with new employee information, changes in benefits, and other details.
Cashier
Key Food Supermarket
09.2021 - 02.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization in checkout area to enhance customer experience.
- Assisted customers with inquiries, providing product information and support.
- Handled cash, credit, and electronic payments accurately to ensure transaction integrity.
- Demonstrated adaptability by learning new procedures and policies quickly.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
High School Diploma -
Miami Central Senior High
Miami06-2023
Skills
- Customer relations
- HR policies and procedures
- Training and mentoring
- Training development
- Payroll administration
Timeline
Human Resources Specialist
US Navy
02.2024 - 10.2025
Cashier
Key Food Supermarket
09.2021 - 02.2024
High School Diploma -
Miami Central Senior High