Aneflorie Majuste-Williams
Ormond Beach,FL
Summary
Dedicated and experienced professional with a strong track record of balancing protection of people and property while maintaining positive relationships with customers and the public. Skilled at working independently or collaboratively within a team, with a proactive approach to problem-solving. Experienced in monitoring and supervising equipment exceeding $20,000 in value, demonstrating resourcefulness and attention to detail. Proficient in common software applications, social media platforms, and implementing modern business strategies to enhance workplace efficiency.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Intern
State Attorney's Office 7th Judicial Circuit
05.2024 - 01.2025
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Information Technology Specialist
US Army
04.2016 - 05.2020
- Asked questions to determine nature of problem.
- Followed up with customers to ensure issue has been resolved.
- Operated office machines such as photocopiers, printers, scanners, and personal computers.
- Answered telephone calls, sort and filed records of office activities, business transactions, and other activities.
- Communicated with customers, employees, and other individuals to answer questions, explain information, take orders, and address complaints.
- Maintained and updated filing, inventory, mailing and database systems, either manually or using a computer.
- Gain feedback from customers about computer usage.
- Conducted preventive maintenance checks and services on military vehicles.
Waitress
Garden Plaza at Inverrary
06.2015 - 03.2016
- Stocked server areas with supplies during and after shifts boosting performances of serving staff.
- Updated customers on menu changes to maintain quality service relationships.
- Cleaned, sanitized, and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
- Communicated frequently with kitchen staffs, staying updated on supply availability and potential customer wait times.
- Addressed concerns or complaints quickly promoting customer happiness.
- Recommended daily specials, wine selections and desserts guiding patrons toward more profitable items.
- Applied safe food handling and optimal cleaning strategies to protect customers and maintained proper sanitation.
- Transported dirty glassware and utensils from dining room to dish washing area for proper cleaning.
Sales Associate
Spencer Gifts LLC
03.2015 - 07.2015
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Arranged new merchandise with signage and appealing displays encouraging customer sales and move overstock items.
- Maintained emerging trends and provided informative customer service to assist in product selection.
- Monitored customer behaviors to identify security threats and escalate concerns to supervisors.
- Answered incoming telephone calls providing information about products, services, store hours, policies and promotions.
Education
Diploma -
Boyd H. Anderson High School
Lauderdale Lakes, FL06.2014
Bachelor of Science - Criminal Justice
Bethune-Cookman University
Daytona Beach, FLSkills
- Inventory Control Procedures
- Sales Expertise
- Cash Handling
- Secret Clearance
- Customer Service
- Adaptable to new concepts
- Documentation and Recordkeeping
- Administration Experience
- Bilingual (English and Haitian-Creole)
- Leadership Experience
- Active Listening
- Problem-solving
- Team collaboration
- Multitasking and organization
- Computer skills
Certification
- Paralegal | Bethune-Cookman University
Timeline
Intern
State Attorney's Office 7th Judicial Circuit
05.2024 - 01.2025
Information Technology Specialist
US Army
04.2016 - 05.2020
Waitress
Garden Plaza at Inverrary
06.2015 - 03.2016
Sales Associate
Spencer Gifts LLC
03.2015 - 07.2015
Diploma -
Boyd H. Anderson High School
Bachelor of Science - Criminal Justice
Bethune-Cookman University
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