ANEISA CHESTER
Brookhaven,MS
Summary
Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
11
11
years of professional experience
Work History
Enterprise Solutions Advocate
C-Spire Corporate
10.2020 - Current
- Responsible for managing business and government accounts
- Responsible for all inquiries for their business service needs including troubleshooting, billing, payment processing, account changes, etc
- In addition to, providing empathy and always critically thinking.
Interviewer II
Mississippi Department of Employment Security
08.2017 - 06.2018
- Responsible for inbound/outbound calls assisting claimants with processing unemployment insurance benefit claims, for resetting account passwords, and for answering all questions inquiring about unemployment insurance benefits.
Accounts Payable, Work Study
Alcorn State University
08.2014 - 05.2017
- Responsible for processing checks, for filing papers, for organizing office space, for assisting students, for answering phones, and for running errands as needed.
Office Coordinator
American Red Cross
06.2013 - 08.2013
- Office support attended meetings/events, client assistance, partner engagement, handled checks/money orders, and mail.
Education
Master’s Degree - Business Administration
Nova Southeastern University
Fort Lauderdale, FL06.2020
Bachelor of Science - Political Science
Alcorn State University
Lorman, MS05.2017
High School Diploma - College Prep Curriculum
Hattiesburg High
Hattiesburg, MS05.2013
Skills
- Highly proficient in Microsoft Office including MSWord, Excel, Access, and PowerPoint
- Experience operating routine office equipment such as copier, fax machine, and multi-line telephone
Administrative Skills
- Excellent written and verbal communication skills
- Critical thinker
- Highly organized and efficient
- Proven ability to appropriately handle sensitive and confidential information.
- Leadership capabilities
- Comfortable in fast-paced, complex work environments
- Excellent typing speed
References
Professional references available upon request.
Timeline
Enterprise Solutions Advocate
C-Spire Corporate
10.2020 - Current
Interviewer II
Mississippi Department of Employment Security
08.2017 - 06.2018
Accounts Payable, Work Study
Alcorn State University
08.2014 - 05.2017
Office Coordinator
American Red Cross
06.2013 - 08.2013
Master’s Degree - Business Administration
Nova Southeastern University
Bachelor of Science - Political Science
Alcorn State University
High School Diploma - College Prep Curriculum
Hattiesburg High
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