Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Aneita Lawrence

Riverdale,Georgia

Summary

Strong dedicated worker who is self motivated.

Great team player

Overview

16
16
years of professional experience
1
1
Certification

Work History

Warehouse Associate

Amazon
Union City, GA
09.2023 - Current
  • operate OP machinery
  • Consistently lifted materials weighing as much as 50 pounds.
  • Operated equipment while observing standard safety procedures.
  • Assembled pallets and crates for secure transportation of materials.
  • Pick items for shipment
  • stow items

Healthcare Assistant

Brighterdays Adult Family Home
Vancouver, WA
01.2022 - 07.2023
  • Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
  • Supervised patients on commodes, in toilets, and bathrooms and assisted patients with hygiene needs.
  • Maintained clean environment with due consideration to health and safety issues and infection control policy.
  • Lifted patients using appropriate equipment in accordance with moving and handling policy.
  • Arranged bedding and cushions to enhance patient comfort in bed and chairs.
  • Observed patient skin conditions and reported findings to registered nurse.
  • Assisted with taking vital signs and documenting blood pressure and temperature for proper tracking.
  • Aided patients with walking and limb exercises to improve strength and balance.
  • Administered prescribed medications and monitored patient reactions to address contraindications.
  • Collected biological samples for testing and lab work, in alignment with health and safety protocols.
  • Participated in cleaning and maintenance of medical equipment to assist in department function and regulation compliance.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Documented patient information and care activities in electronic health record.

Restaurant Supervisor

Kingston21 Jamaica Restaurant & Café
Abu Dhabi, Dubai
01.2021 - 09.2021
  • Boosted customer satisfaction and service delivery to strengthen customer loyalty.
  • Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
  • Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
  • Coordinated team members with focus on productivity, efficiency and enhancing customer experience.

Front Desk Receptionist

Hilton Rosehall Resort
Rosehall , Jamaica
11.2017 - 01.2021
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Collected room deposits, fees, and payments.
  • Trained new team members on company procedures, customer service and issue resolution.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.

Front Desk Receptionist

Holiday Inn Resort, IHG
Rosehall, Jamaica
03.2012 - 11.2017
  • Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
  • Answered hotel phones with professionalism and directed calls appropriately.
  • Maintained high level knowledge of all hotel services offered to answer guest questions.
  • Processed VIP-guest check-ins and check-outs following procedures for fast turnover.
  • Handled customer complaints to satisfy and retain guests.
  • Greeted guests upon arrival by providing warm welcome.

Health Insurance Agent

ACS E-Services
Montego Bay, Jamaica
11.2010 - 03.2012

Verified insurance coverage by telephone and online to guarantee proper reimbursement of benefits and estimate patients' financial responsibilities.

Housekeeper and Front Desk Agent (Internship)

Kingsmill Resort And Spa
Virginia
05.2010 - 09.2010
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • check in/out guests

Housekeeper (Internship)

Cranwell Resort Spa &Golf Club
Lee, MA
05.2009 - 09.2009
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

Housekeeper

Marriot Vacation Club
Myrtle Beach, SC
06.2008 - 09.2008
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

Education

Bachelor of Science - Hospitality And Tourism Management

Montego Bay Community College
Montego Bay, Jamaica
05.2010

Skills

  • Order Picking and Processing
  • Problem-solving
  • Adaptability and flexibility
  • Heavy lifting
  • Customer service
  • Teamwork and collaboration

Certification

  • Bachelors Degree
  • CNA License

Timeline

Warehouse Associate

Amazon
09.2023 - Current

Healthcare Assistant

Brighterdays Adult Family Home
01.2022 - 07.2023

Restaurant Supervisor

Kingston21 Jamaica Restaurant & Café
01.2021 - 09.2021

Front Desk Receptionist

Hilton Rosehall Resort
11.2017 - 01.2021

Front Desk Receptionist

Holiday Inn Resort, IHG
03.2012 - 11.2017

Health Insurance Agent

ACS E-Services
11.2010 - 03.2012

Housekeeper and Front Desk Agent (Internship)

Kingsmill Resort And Spa
05.2010 - 09.2010

Housekeeper (Internship)

Cranwell Resort Spa &Golf Club
05.2009 - 09.2009

Housekeeper

Marriot Vacation Club
06.2008 - 09.2008

Bachelor of Science - Hospitality And Tourism Management

Montego Bay Community College
Aneita Lawrence