Anel Carlos

• Tracked records, filed documents, and maintained communication between clients to manage office activities.
• Served as a point of contact for clients visiting the office, providing exceptional customer service.
• Managed office activities by tracking records, and filing all documents.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
• Handled processing payments from clients with attention to detail.
• Improved patient relations by proactively addressing concerns or complaints with professionalism and empathy.
• Supported administrative tasks such as filing, data entry, and document management to maintain an organized office environment.

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

• Provided a welcoming and professional experience for clients, addressing their preferences and ensuring satisfaction with beauty services.

• Assisted in managing appointments and delivering quality results within tight schedules.

• Worked closely with makeup artists and other salon staff to support daily operations and ensure seamless client experiences.

• Maintained a clean and hygienic workspace, following strict

sanitation protocols for brushes, tools, and makeup products.

• Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.

• Answered phone system and enthusiastically greeted callers.

• Maintained daily report documents, memos and invoices.

• Provided clerical support to company employees by copying, faxing, and filing documents.

• Assisted coworkers- with tasks on daily basis.

• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.