Anel Hernandez
Riverside,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Recent graduate with great technical and problem-solving-skills. Detail-oriented and able to learn new concepts quickly. Outgoing Kinesiology student pursuing flexible part-time employment with weekend and evening shift options.
Overview
5
5
years of professional experience
Work History
Patient Transporter
Loma Linda University Medical Center
Loma Linda, CA
08.2022 - Current
- Maintained a clean and safe environment for all patients according to health regulations standards.
- Greeted and assisted patients in wheelchairs to their appointments.
- Assisted nurses with patient transfers, using proper body mechanics, safety measures, and equipment.
- Ensured patients' comfort by providing blankets, pillows, water, and other necessary items.
- Provided timely transportation services for outpatients to various medical facilities.
- Delivered specimens to laboratory departments according to established procedures.
- Followed all safety guidelines while transporting patients in a wheelchair, bed, or gurney.
- Assisted with transferring deceased bodies from the hospital unit to the morgue with respect and dignity.
- Maintained facility and patient confidentiality, complying with HIPPA policies and procedures.
- Used wheelchairs and gurneys to move patients.
- Determined type of transport needed based on patient's condition, comfort and safety factors.
Cashier
Walmart
Ridgecrest, CA
06.2020 - 08.2022
- Clear communication and openness with my team leads to provide effective customer service
- Analyzed bags and items to ensure customers did not leave items behind
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Conducted price checks for special orders or discounts as requested by customers.
- Performed other duties as assigned by management.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy and chips by checkout.
- Answered customers' questions and provided information on store procedures or policies.
Team Member
Subway
San Bernardino, CA
09.2019 - 03.2020
- Baked fresh bread and cookies in the mornings according to food prep guidelines.
- Effective teamwork with coworkers to ensure the restaurant is cleaned, restocked and organized before closing.
- Created a welcoming environment for customers, discussed menu options and gave recommendations to assist with decision-making.
- Developed clear communication with Manager and coworkers alike to meet required tasks.
- Balanced daily cash transactions and reconcile daily cash transactions to ensure accuracy.
- Monitored expiration dates on food items for freshness assurance.
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Operated cash registers to process payments from customers.
- Assisted in the training of new staff members on proper sandwich-making techniques.
- Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift.
- Replenished condiments and other supplies at front counter areas.
- Prepared sandwiches using assortment of meats, veggies and other ingredients to meet customer specifications.
- Sanitized food storage and preparation areas to comply with food health and safety requirements.
- Communicated with customer to provide menu offering details and assist with decision-making.
- Stored food properly to prevent spoilage, cross-contamination and illnesses.
- Maintained safe food handling practices to prevent germ spread.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Directed patrons to restrooms and other amenities within facility.
Fryer/Cashier
Jack In The Box
Ridgecrest, CA
10.2018 - 05.2019
- Served and prepared drive-thru orders, making sure everything was correct.
- Collaborated with other team members to get orders out on time
- Developed communication strategies to work with team leads and coworkers to get all tasks done for the day
- Assisted customers during orders to ensure correct order was put in the system.
- Cleaned fryer and surrounding area, including draining oil and wiping down surfaces.
- Monitored food during the cooking process to avoid burning and undercooking.
- Restocked ingredients and supplies needed for daily operations.
- Communicated effectively with other team members regarding customer orders.
- Checked expiration dates of ingredients used in order to maintain freshness.
- Followed specific instructions from supervisors when preparing food items.
- Utilized appropriate personal protective equipment when working around hot oil.
- Took initiative to clean up spills that occurred in the fryer station area.
- Cooked multiple orders simultaneously during busy periods.
- Restocked and rotated food products using first-in, first-out method.
Education
Diploma -
Burroughs High School
05.2019
Some College (No Degree) - Kinesiology
California State University - San Bernardino
San Bernardino, CASkills
- Verbal And Written Communication
- Customer Service
- Collaboration
- Empathy
- Adaptability
- Initiative
- Organization
- Epic software, SportsWare, and Microsoft word
- Patient Service And Assistance
- Relationship Building
Languages
- English
- Spanish
Awards
- Outstanding Academic Achievement 2019
- AVID Excellence Award 2019
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Patient Transporter
Loma Linda University Medical Center
08.2022 - Current
Cashier
Walmart
06.2020 - 08.2022
Team Member
Subway
09.2019 - 03.2020
Fryer/Cashier
Jack In The Box
10.2018 - 05.2019
Diploma -
Burroughs High School
Some College (No Degree) - Kinesiology
California State University - San Bernardino