Relay prompt communications between flight deck and cabin crew, instruct
and demonstrate safety and emergency procedures to passengers, administer
food and beverages, promote key offerings, reassure passengers during
stressful events such as turbulence, resolve issues that may arise during
flights.
Server
The Joshua Tree
New York, NY
06.2007 - 09.2007
Ensured customer satisfaction through prompt and friendly service,
communicated with kitchen staff to stay up to date on supply availability and
potential customer wait times, Applied safe food handling and optimal
cleaning strategies to protect customers and maintain proper sanitation.
Front Desk Agent
The Carlton on
New York, NY
03.2005 - 05.2007
Welcomed guests, issued room keys, informed guests on policies and hotel
amenities, coordinated with internal departments to manage a wide range of
guest needs, posted room charges, issued bills, updated guest accounts.
Education
Bachelor of Arts - Hotel and Restaurant Management
SUNY Plattsburgh
MAY 2004
Skills
Native Spanish Speaker, Microsoft office suite, hospitality services, guest amenities
Administrative skills, safety and security procedures, organized
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Timeline
Flight Attendant
JetBlue Airways
10.2007 - Current
Server
The Joshua Tree
06.2007 - 09.2007
Front Desk Agent
The Carlton on
03.2005 - 05.2007
Bachelor of Arts - Hotel and Restaurant Management