Anel Trujillo
New York,NY
Summary
Proactive retail business management professional with experience in full-cycle recruitment, staffing, pre-employment screening,hiring, and on-boarding processes. Proficient in facilitating hiring of qualified job applicants for open positions. Passionate about connecting ideal candidates to achieve business needs. Proven ability to self-manage, work in a fast-paced environment and work on multiple projects simultaneously. Written communication and presentation skills and knowledge of Microsoft Office programs. Effective communicator and team-oriented professional with expertise in conflict resolution, business management, and customer service.
Overview
15
15
years of professional experience
Work History
Business Manager
Bloomingdales Inc.
08.2022 - Current
- Recruits, interviews, and facilitates the hiring of qualified job applicants for open positions; collaborates with departmental managers to create and update job descriptions required for openings.
- Support new hire onboarding (e.g. preparing necessary paperwork and scheduling trainings)
- Assist w/conducting new employee orientations plus onboarding activities, or as a back-up.
- Enters new hires into HRIS.
- Supported the recruitment process via sourcing candidates, running reference checks, issuing employment contracts.
- Successfully increased sales volume of up to 20%, creating new full-time employment opportunities.
- Generate financial reports including weekly,monthly, and annual revenue audits, forecasts, and budgets.
- Organize and manage in-store events promotional events, increasing consumer engagement rates.
- Lead sales team in exceeding sales goals, product knowledge, customer service, and marketing strategies .
- Plan and execute in-store events for key new launches, exceeded sales goals.
- Provided direct supervision, staff orientation and performance appraisals for employees after probationary period.
- Managed interview scheduling for the in-house recruiting team: confirmed availability of interviewers and interviewees, set up meetings, secured meeting spaces.
- Hired exceptional candidates and led staff to maximize productivity and eliminate process lags.
- Maintained comprehensive and accurate reports on various activities such as reference checks, employee training and career progression.
- Collaborate with regional artist to improve product knowledge, artistry techniques, and sales development.
- Communicated with customers and vendors positively with particular attention to problem resolution.
Marketing Coordinator Internship
Kjaer Weis
05.2019 - 01.2020
- Developed and managed contact database and outreach tracking system to streamline beauty influencer relations.
- Support all department-led trainings and event execution
- Distribution of in-store and online event tools, assist with event execution as needed.
- Assist with planning and execution of brand trainings and events (in-store and virtual), ensuring timely delivery of tools and assets.
- Collaborated with influencers and social media team to produce social media content that is consistent with the visual and conceptual goals of the company.
- Contact influencers and build authentic relationships to garner consistent content and product support
- Managed beauty influencers per local market to support social media marketing,product support and in-store events.
- Manage all product send outs for influencers
- Partnered with major retailers (Barneys New York, Blue Mercury, Cos Bar, Credo Beauty, Forty Five Ten, Neiman Marcus, Net-a-Porter,and independent retailers to create execute in- store level events.
- Coordinate in-store events and new promotional sale strategies that support annual sales targets and brand relevance.
- Account management, meet sales goals that are consistent with brand and retailer strategies.
- Provide effective customer service support and order coordination from forecast to confirmed shipping.
- Contributed towards paid assets (video, paid social, displays, and print ads).
- Provide daily, weekly and monthly updates regarding order status to Sales, Customer and Management.
- Deliver digital live assistance to boost consumer retention and loyalty.
- Use CRM sales/analytical software to track online purchases, inventory, forecasting, manage warehouse orders, and sales reports.
Business Operations Manager
Estée Lauder Companies- MAC Cosmetic
09.2016 - 04.2019
- Lead team to deliver results by monitoring overall performance & KPIs within a high volume retail environment.
- Organize materials for education events, and internal & external meetings.
- Collaborate with educational teams and sales teams to ensure completion of basic training for new artist.
- Successfully increased sales volume of up to $2.1M and directly supervised five boutique artists to meet daily sales goals.
- Increased sales by 10%
- Manage numerous incoming resumes to determine qualification for open positions using ATS software.
- Support new hire onboarding (e.g. preparing necessary paperwork and scheduling trainings).
- Recruit and interview new candidates for part-time or full-time roles.
Retail Business Operations
INGLOT Cosmetics
07.2015 - 09.2016
- Improved profit margins by streamlining operations and workflow, negotiating competitive vendor contracts.
- Retain consumer engagement through loyalty rewards program, opportunity to customize purchased products.
- Email marketing, update consumers on promotional events, classes, product knowledge, artistry techniques.
- Support in-store events for product launches, lead staff members to exceed their sales goals and maintain clientele book.
- Track annual and monthly sale targets.
- Manage brand trade show events.
- Offer precise product recommendation through product knowledge and technical artistry skills.
- Collaborate with renowned fashion designers and houses such as Badgley Mischka, Michael Costello, Kenzo,for New York Fashion Week.
- Backstage makeup artist in New York's fashion week for Michael Costello's FW 2017.
- Support store grand opening event, responsible for inviting VIP guests and social media influencers.
- Created agendas and communication materials for team meetings.
Associate Marketing Coordinator
Estée Lauder Companies -MAC Cosmetics
01.2010 - 07.2014
- Manage marketing brand events including product launches, trade shows, and sales training.
- Plan and execute in-store events to increase sales, create brand awareness, support new product launches.
- Deliver product knowledge and provide exceptional shopping experience for all consumers.
- Responsible for administrative and financial transactions, email customer service.
- Partner with resident trainers to improve overall in-store sales performances.
- Provide daily revenue reports to regional manager.
Human Resources Generalist
Fashion Group International
09.2008 - 01.2010
- Support new hire onboarding (e.g. preparing necessary paperwork and scheduling trainings)
- Maintain accuracy of recruitment log and coordinate regularly with recruiters for updates
- Enters new hires into HRIS.
- Send on-boarding forms electronically or launch from NYBC Applicant Tracking System (ICIMS).
- Organize candidates’ data (e.g. resumes, assignments and contact details) in internal databases
- Use applicant tracking systems, Workday, BambooHR, Greenhouse, Cornerstone Recruiting.
- Provide diversified administrative support to Senior Vice President, Global Marketing.
- Support employees by responding questions regarding benefits,health coverage, procedures, and claims processing.
- Communicate insurance status changes to insurance carriers, proofread bills for accuracy.
- Manage calendar appointments, screened telephone calls, and organized monthly meetings.
- Assist in organizing award ceremony for established and emerging designers in fashion, interior design, fine jewelry, and cosmetic related industries.
- Review employment applications and background check reports to facilitate hiring process.
- Develop and maintained strong working relationships with executives, HR team and hiring managers to foster partnerships that produced consistent results.
Education
Bachelor of Arts - Corporate Communications
Baruch College of The City University of New York
New York, NY2019
Skills
- Talent acquisition; administration of employee benefits; leave of absences, and employee health and safety
- Applicant Tracking System Proficiency
- Microsoft Office [Excel / PPT / Word / Outlook]
- Customer Service
- Knowledge of various office and database applications(HRIS)
- Ability to manage and drive projects forward
- Sourcing, Prescreening, Interviewing, Hiring, On-boarding
- Strong collaboration skills and presenting to cross-functional teams
- Leave administration and benefits
- Comprehensive knowledge of guiding teams to optimizing revenue, and exceeding business goals
- Strong interpersonal and problem solving skills
- Talent Acquisition Recruitment
Volunteer Work
LVforUNICEFF World Run: Volunteer event participant to improve the lives of the most vulnerable children by raising funds to provide them with the resources they need to go back to school and moreover access to education.
Timeline
Business Manager
Bloomingdales Inc.
08.2022 - Current
Marketing Coordinator Internship
Kjaer Weis
05.2019 - 01.2020
Business Operations Manager
Estée Lauder Companies- MAC Cosmetic
09.2016 - 04.2019
Retail Business Operations
INGLOT Cosmetics
07.2015 - 09.2016
Associate Marketing Coordinator
Estée Lauder Companies -MAC Cosmetics
01.2010 - 07.2014
Human Resources Generalist
Fashion Group International
09.2008 - 01.2010
Bachelor of Arts - Corporate Communications
Baruch College of The City University of New York