Anel A Almanzar Acosta
Bridgeville,DE
Summary
Solution-focused professional with three years of experience in customer service. Fluent speaker and writer in both English and Spanish.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
CSA
Lowes
03.2021 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer calls and emails to answer questions about products and services.
Education
Associate of Arts - Accounting
Delaware Technical And Community College - Owens
Georgetown, DE04.2025
Skills
Microsoft software & devices
Multitasker
Can work under pressure
Communication and Leadership Skills
Determined
Learning / adaptability Skills
Computer Skills
Strong Work Ethic
Timeline
CSA
Lowes
03.2021 - Current
Associate of Arts - Accounting
Delaware Technical And Community College - Owens